Page 17 - New Gemtech Brochure 2020_Neat

Customer Charter
& How To

Get in Touch
Small Enough to Care – Big Enough to
Cope.
Our Guarantee to You

 We will not forget who is our most important asset – Our Customers.
 We will always endeavour to provide the best service possible to you
and your customers.
 We will attend to your requests for assistance as quickly as possible.
 We will be available to assist you and your customers 24 hours per day in
the event of an emergency.
 All of our works are fully guaranteed against faulty goods or workmanship.
 We will always listen to you and be polite, courteous and friendly.
 We will constantly review our practices and services to ensure maximum benefits.
 Trust is earned and not a right.
 Even if not technically in our field of work, we will do our best to point you in the right
direction.

In short, we will always aim to be the best service provider that you do business with.
We will always listen and always do our best to help.

Our Business Details – How to Get in Touch

By Telephone:
(Office Hours and Emergency)

Landline: 0800 1075 247

Alternative No: (01206) 482048

Website:
www.thepumpparamedics.co.uk
www.gemengineeringservices.co.uk
Email:
info@thepumpparamedics.co.uk

Accounts:
accounts@thepumpparamedics.co.uk

Registered Office: Main Works & Service Dept.

71-75 Shelton Street, Covent Garden Unit 11 Grange Farm Road
London WC2H 9JQ Colchester Essex CO2 8JW

Gemtech (East Anglia) Ltd. Registered in England & Wales No: 12701114
Gemtech & GEM Engineering Services are Trading Names of Gemtech (East Anglia) Ltd.

Independent Pump & Wastewater Specialists
Professional, Honest & Reliable

www.thepumpparamedics.co.uk