Page 31 - 2022 Shareholders Report
P. 31

CORPORATE SUPPORT



                        Operations Support                                                Project Management Core


                        Operations Support drives excellence by implementing              PROJECT OPERATIONS SUPPORT
                        ongoing process improvements, promoting integrated                Project Operations Support led the monthly integration, update
                        and consistent business processes, and ensuring                   and administration efforts for the Project Status Summary (PSS)
                        organizational alignment with corporate strategy and              Application, Project Information Processing System (PIPS), and
                        initiatives. In 2022, the team focused on supporting the          Procore Financials. These enterprise applications enabled automated
                        ELT’s Planning for Growth strategy, developing content            workflows on approximately 8,500 cost reports and 450 new project
                        for AEC Operational Training, and administering the               and prospect initiation activities. The team delivered quarterly
                        Enterprise Portfolio Management (EPM) program.                    construction financials training, offered weekly project management
                                                                                          systems onboarding, and developed new Haskell University courses
                        The EPM team partnered with sponsors across the                   focused on project management fundamentals including scheduling
                        company to promote organizational transparency                    principles, standard subcontracts, and submittal management.
                        and collaboration, while ensuring the strategically
                        aligned prioritization and disciplined execution of our           VENDOR MANAGEMENT
                        internal capital- and process-improvement projects.               Vendor Management processed over 1,000 prequalification packages
                        Enterprise project teams operationalized 12 chartered             and worked closely with Finance, Operations, Risk Management, and
                        initiatives, including the implementation of Concur               Safety to improve our Subcontractor Risk Evaluation (SRE) process
                        Expense Management, Beck Destini Estimator,                       and select a new SRE platform to pilot with key vendors in 2023. Our
                        and Microsoft Dynamics CRM. The enterprise                        supplier-diversity professionals increased community awareness of
                        portfolio currently encompasses approximately                     contracting opportunities by leading small business and outreach events
                        25 active projects, and our cross-departmental                    for new projects and by providing ongoing support to local agencies.
                        EPM steering committee is assessing over 40 new                   PROJECT INFORMATION & CONTROLS
                        project requests proposed for approval in 2023.
                                                                                          Project Information & Controls automated the setup process
                        Operations Support continuously improved shared                   for Procore and SharePoint project sites, streamlining project
                        organizational resources by enhancing the Operating               initiation activities by reducing manual workflows. The team
                        Procedures Guide (OPG), maintaining associated                    developed and deployed standard data entry requirements,
                        myHaskell documentation, and publishing content                   user guides, and BI dashboards for project contractual notices,
                        standards and style guidelines for internal policies,             project labor-hour reporting, and focused safety inspections
                        procedures, user guides and reference materials. The              while supporting 670 active projects in Procore and resolving over
                        AEC Operational Training team partnered with LD&E                 3,500 project helpdesk requests for multiple project systems.
                        to create 49 new technical training courses in 2022 and
                        will focus on developing robust job-specific training             In 2023, PM Core will focus on aligning support capabilities, system
                        programs for project delivery team members in                     configurations, and core communication channels to best serve
                        support of the new enterprise delivery model in 2023.             project delivery teams within the new enterprise delivery model.




                                                                                                                   2022 Annual Report to Shareholders  ◆  Haskell   29
   26   27   28   29   30   31   32   33   34   35   36