Page 31 - Shareholders Report 2021
P. 31

CORPORATE SUPPORT











              Project Management Core                                                            Operations Support



              Launched in 2021, Project Management (PM) Core joined AE Core, C-Core, M-Core, Safety   Operations Support drives excellence by implementing
              and Quality in providing project delivery support and services across the enterprise.  ongoing process improvements, promoting
                                                                                                 integrated and consistent business processes and
              PROJECT OPERATIONS SUPPORT                                                         ensuring organizational alignment with corporate
              Project Operations Support led the implementation and adoption of the new Project   strategy and initiatives. In 2021, the team focused on
              Status Summary (PSS) Application, processing 9,127 previously manual PSS reports through   strengthening core capabilities and developing a scalable
              electronic submission and approval capabilities and generating an automated, exportable   infrastructure to support the company’s growth.
              and consolidated version of the Indicated Outcome Report (IOR). Operations Management
              resources provided instructor-led two-day training sessions on Procore Financials to over 300   ENTERPRISE PORTFOLIO MANAGEMENT (EPM)
              users and attended all delivery group project management meetings to ensure consistent   EPM partnered with sponsors across the company to
              communication of system updates, risk management concerns and procedural impacts.  promote organizational transparency and interdepartmental
                                                                                                 collaboration, while ensuring the strategically aligned
              VENDOR MANAGEMENT                                                                  prioritization and disciplined execution of our internal
              Vendor Management processed more than 1,000 subcontractor prequalification packages   capital and process improvement projects. The standard
              and completed about 2,000 audited vendor data entries. Our supplier-diversity professionals   EPM Project Management Methodology was adopted
              increased community awareness of contracting opportunities by leading small business   and resulted in the successful delivery of over 30
              events throughout Florida and by providing ongoing support to local agencies.      chartered initiatives, including Financial Forecasting and
                                                                                                 Integrated Reporting and Application Single Sign-On.
              PROJECT INFORMATION & CONTROLS
              Project Information & Controls deployed the Project Status Dashboard in Haskell    PROMOTING CONSISTENCY
              BI, eliminating duplicate data entry for weekly reporting and providing company-   Operations Support added resources in 2021 to enhance
              wide visibility to summarized construction project information. The team           Operating Procedures Guide content and usability, support
              decommissioned Newforma, Prolog, and Box as part of ongoing application            maintenance of myHaskell reference materials, and implement
                                                                                                 a source-control platform for policies and procedures.
              consolidation, reduction, and optimization efforts while supporting 375 active
              projects in Procore and resolving nearly 3,000 helpdesk requests.                  In partnership with LD&E, the team introduced the AEC
                                                                                                 Operational Training initiative to elevate the performance
              In 2022, PM Core will focus on elevating project management training,              of project delivery teams. Operational training is a strategic
              data standards, vendor workflows and system utilization.                           priority for the company and a primary focus in 2022.


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