Page 10 - Fontbonne 2021 New Hire Guide
P. 10
HOOPAYZ
Price Transparency Service
Fontbonne University partners with HooPayz for member advocacy services. From upfront pricing to bill
reviews, HooPayz will ind the best price, manage appeals, conirm the accuracy of bills, and negotiate discounts.
HooPayz help faculty and staff with any medical, prescription, dental, and vision question so you don’t pay more
than necessary for healthcare services. These services are available for all eligible associates and their dependents.
HooPayz offers a personal advisor to help with your health beneit questions. They work for you, so you have the
conidence to care for yourself and your family. A HooPayz advisor will help your family inancially by offering
the following services.
Find competitive health prices (for non- Billing issues, disputes, and negotiations
emergency procedures) Your HooPayz personal advisor will
Research lower cost options which work for you contact the provider on your behalf about
and your family by comparing prices between any disputed amount you owe or billing
high quality providers on your behalf error concerns
Claims assistance, appeals, and denials HooPayz will negotiate discounts and payment
Advisors will assist with your explanation of options with providers
beneits and ensure your beneits are applied
correctly
HooPayz will help you with balance billing,
out-of-network fees, and appeals with
providers
HooPayz provides absolute conidentiality. Your employer will not have access to your personal information
unless you ask for coordination.
To contact HooPayz 24/7, visit their website at www.hoopayz.com and register using the Fontbonne access
code HPZFNTB1—OR call 866.981.4991 and tell the intake team you are with Fontbonne.
There is no cost to the member to access these services!
10
Price Transparency Service
Fontbonne University partners with HooPayz for member advocacy services. From upfront pricing to bill
reviews, HooPayz will ind the best price, manage appeals, conirm the accuracy of bills, and negotiate discounts.
HooPayz help faculty and staff with any medical, prescription, dental, and vision question so you don’t pay more
than necessary for healthcare services. These services are available for all eligible associates and their dependents.
HooPayz offers a personal advisor to help with your health beneit questions. They work for you, so you have the
conidence to care for yourself and your family. A HooPayz advisor will help your family inancially by offering
the following services.
Find competitive health prices (for non- Billing issues, disputes, and negotiations
emergency procedures) Your HooPayz personal advisor will
Research lower cost options which work for you contact the provider on your behalf about
and your family by comparing prices between any disputed amount you owe or billing
high quality providers on your behalf error concerns
Claims assistance, appeals, and denials HooPayz will negotiate discounts and payment
Advisors will assist with your explanation of options with providers
beneits and ensure your beneits are applied
correctly
HooPayz will help you with balance billing,
out-of-network fees, and appeals with
providers
HooPayz provides absolute conidentiality. Your employer will not have access to your personal information
unless you ask for coordination.
To contact HooPayz 24/7, visit their website at www.hoopayz.com and register using the Fontbonne access
code HPZFNTB1—OR call 866.981.4991 and tell the intake team you are with Fontbonne.
There is no cost to the member to access these services!
10
