Page 6 - Fontbonne 2021 New Hire Guide
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Accessing Online Services Telehealth

„ Visit www.umr.com You may also meet virtually with your primary care
„ Select “Members” provider or a physician of your choice through UMR’s

„ If you have previously registered for online Telehealth services. The physician must have the
services, enter your username and password in appropriate technology to provide live, two-way audio
the member login box. Click “Submit” to login and visual communication. Please call your health
care provider and ask what telehealth options may be
OR available.

„ If you have not yet registered for online services,
click the “New User? Register here” link and Search In-Network Providers
follow the prompts to complete your registration You can search for participating providers on the

Teledoc UMR website, www.umr.com. To ind a participating
provider, follow the below steps.
Teledoc allows you and your family to see and talk to a „ Visit www.umr.com
doctor from your mobile device or computer without
an appointment. You’ll have access to a national „ Click on “Find a Provider” on the middle-left
network of board-certiied physicians 24/7, 365 days side of the screen
per year. These physicians can evaluate, diagnose, „ Enter “UnitedHealthcare Choice Plus” as your
and treat a wide range of nonemergency medical network
conditions. If medically necessary, a prescription can
also be written and sent to your pharmacy of choice.
To get started, visit www.teladoc.com (or download
the phone app) and register your account.




What is a Network?

A network is a group of providers your plan contracts
with at discounted rates. You are encouraged to seek
care in-network whenever possible to take advantage of
the deepest discounts and richest beneit levels.

If you choose to see an out-of-network provider,
you may be balance billed, which means you
will be responsible for charges above UMR’s
reimbursement amount.












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