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11/5/24, 11:57 AM Red Hat's open-source solutions are driving resilience
Borhan acknowledges that the growing emphasis on data protection and AI regulations
adds to the complexity but also drives the need for Red Hat’s expertise. “The data
protection laws are becoming stricter,” he remarks. Red Hat’s partnerships with
cybersecurity ISVs ensure their clients can meet these regulatory demands without
compromising operational efficiency.
Ultimately, Red Hat’s ability to adapt to the varied needs of the region while harnessing
the momentum of technological leadership gives it a competitive edge. “It’s a good
challenge to have,” Borhan reflects, pointing out that the region’s rapid digital
transformation demands advanced solutions and helps Red Hat continuously evolve its
offerings.
Balancing technology with the human
element
While technology is critical in transforming logistics operations, Red Hat firmly believes
that the human element will always play a vital role. “Technology is an enabler, but at
the end of the day, it’s developed by humans and driven by humans,” Borhan states,
emphasising that no matter how autonomous systems become, the need for human
input will remain essential.
As logistics companies increasingly adopt AI and automation, Red Hat focuses on
helping them develop the right skills to use these technologies effectively. “The
requirement for high-quality input from humans is growing,” Borhan explains,
suggesting that technology alone cannot replace the expertise and strategic thinking
people bring to the table.
Borhan also highlights sustainability as a growing concern within the logistics sector.
“Sustainability and the circular elements of operations are becoming more important,
especially in logistics, where it’s easy to overlook these aspects,” he remarks. Red Hat
integrates these principles into its solutions by introducing key performance indicators
to measure sustainability, ensuring businesses stay aligned with environmental goals.
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Ultimately, Borhan envisions a future where technology and humans work in tandem,
with technology handling repetitive tasks while people focus on higher-level strategic
initiatives. “Things will be more autonomous and self-sufficient, but humans will always
be part of the equation,” he concludes. This balanced approach ensures that while Red
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