Page 336 - DUBAI MUNICIPALITY ENGLISH PR REPORT APRIL 2024
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4/12/24, 1:29 PM DEWA adopts ‘360 Services’ policy to provide proactive and integrated services exceeding customer expectations
Dubai Electricity and Water Authority (DEWA) has adopted the ‘360 Services’ policy across all its services to ensure they
are seamless, proactive, and integrated, meeting customer needs and exceeding their expectations. Image courtesy:
DEWA
UAE
DEWA adopts ‘360 Services’ policy to
provide proactive and integrated services
exceeding customer expectations
DEWA is keen to engage all stakeholders in the various stages of service design
in line with the ‘360 Services’ vision, supporting the ‘One Government’ concept
Press Release
April 4, 2024
Dubai, UAE: Dubai Electricity and Water Authority (DEWA) has adopted the ‘360
Services’ policy across all its services to ensure they are seamless, proactive, and
integrated, meeting customer needs and exceeding their expectations. This is a part of
DEWA’s efforts to enhance government efficiency in service provision. DEWA is keen to
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