Page 104 - AAE PR REPORT - JULY 2025_Neat

7/21/25, 9:14 AM UAE: Al Ansari Exchange offers customers up to Dh60 cashback after remittance delay | Khaleej Times
UAE: Al Ansari Exchange offers customers up to Dh60 cashback after

remittance delay

These amounts were determined based on the value of the transaction fees and the length of the delay

Published: Fri 18 Jul 2025, 7:57 PM Updated: Fri 18 Jul 2025, 8:00 PM
By: Angel Tesorero Share:
Angel Tesorero

Photo: M Sajjad
Al Ansari Exchange customers impacted by the recent remittance delays have received cashback vouchers ranging from Dh20
to Dh60 that can be used in their next transaction, the company confirmed to Khaleej Times on Friday, with assurances that
enhanced safeguards have been implemented to avoid recurrence of the incident.

wait for days
The issue started on July 5, when customers who sent remittances had to wait for days to clear their transactions. It happened
on a busy weekend, when many expats — after getting their monthly salary — sent money back home earmarked for
household expenses, education, rent, medical bills, and other expenditures.

31 Dec, 2023
Abu Dhabi Sheikh Zayed Festival fireworks

https://www.khaleejtimes.com/business/uae-cashback-al-ansari-exchange-remittance-delay 1/2