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7/8/25, 9:50 AM Some UAE residents miss school fees, medical payments after Al Ansari remittance delay

BUSINESS NEWS
Some UAE residents miss school fees, medical

payments after Al Ansari remittance delay

07
Jul

Some UAE residents who sent remittances over the weekend via Al Ansari Exchange said on
July 7 that their families back home have yet to receive the money. The transactions that were
supposed to be completed in minutes got delayed for more than 48 hours for some customers.

The delay, caused by a technical glitch, happened on a busy weekend, when many expats —
after getting their monthly salary — sent money back home earmarked for household
expenses, education, rent, medical bills, and other expenditures.

“The money I sent on Saturday night is still sitting pretty in their (Al Ansari Exchange) system,”
Indian expat S.P. told Khaleej Times, adding: “I checked with them yesterday (July 6) and they
were blaming NEFT (National Electronic Funds Transfer) collapse. I checked again today
(Monday) and the money is still not yet credited to my family’s bank account in India.”

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“I called an Al Ansari branch in Dubai and the staff admitted they experienced some ‘technical
issues’ and assured the system will be up and running soon,” noted the Dubai-based Indian
resident.

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