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9/10/25, 4:27 PM Ministry of Economy and Tourism organises second Zero Bureaucracy Forum
SMEs. Furthermore, it contributes to building a more prosperous and advanced society and
underscores the UAE’s commitment to supporting and empowering people across all aspects of life.

Graduation of new cohort in digital service design course

The forum also marked the graduation of a new cohort from the Digital Service Design Course, which
equips participants with essential principles and fundamentals for designing innovative digital services.

The course is based on the UAE Government’s Government Services Development Methodology 2.0
and is designed to deliver seamless experiences that save time and effort for customers. Additionally, it
contributes to preparing qualified national professionals capable of effectively supporting the UAE’s

zero-bureaucracy initiatives.

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