Page 772 - MOET PR REPORT- SEPTEMBER 2025

9/10/25, 4:28 PM UAE Organises Second Edition of Zero Bureaucracy Forum
standards will strengthen economic sectors, enhance competitiveness, and improve quality of life.

He explained that progress has been achieved through a framework delivering user-friendly digital

services, stimulating the business environment, and removing unnecessary obstacles. He added that the

ministry was one of the first to digitise services during the 2020 pandemic, and within three years, all
services became available through digital platforms.

Driving National Priorities and Integration

Bin Touq highlighted that the programme aligns with the “We the UAE 2031” vision, aiming to position

the UAE as one of the world’s most distinctive nations. He said teamwork and leadership guidance

continue to drive zero bureaucracy as a national priority, enabling world-class services marked by
flexibility and competitiveness.

Mohamed Bin Taliah stated that the second phase of the programme focuses on achieving zero digital
bureaucracy. He explained that this involves integrating government entities, accelerating information

exchange, and reducing routine procedures. He underlined that placing people at the centre of policies
ensures adaptability and sustainable quality of life.

He added that the forum demonstrates the government’s commitment to innovative solutions,

enhanced services, and efficient experiences. By streamlining procedures and reducing bureaucracy, the
programme supports future readiness and a more resilient society.

New Initiatives and Future Visions

The forum featured presentations on upcoming digital services, updates on achievements, and

discussions about strengthening competitiveness in government operations. It also introduced the

“Excellence in Leadership” initiative, which places people at the core of priorities. The initiative focuses
on empowering individuals and SMEs, boosting productivity and creativity, and building a prosperous
and advanced society.

Additionally, the forum marked the graduation of participants from the Digital Service Design Course,

based on the Government Services Development Methodology 2.0. The course equips professionals to
design seamless digital experiences that save time and effort while contributing to the zero-bureaucracy

agenda.

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