Page 767 - MOET PR REPORT- SEPTEMBER 2025

9/10/25, 4:28 PM Ministry of Economy and Tourism organises second Zero Bureaucracy Forum highlighting efforts to advance digital services ecosys…

Updates on Zero Bureaucracy Programme

The forum featured presentations on digital services being developed and re-engineered by the Ministry

of Economy and Tourism in the upcoming phase, aimed at enhancing beneficiaries’ experiences.
Discussions highlighted the latest updates on the Zero Bureaucracy Programme, its tangible
achievements to date, and their role in strengthening the competitiveness of government services in the
UAE. The forum also examined future visions and innovative practices designed to improve government

service effectiveness and streamline procedures for citizens, residents, and visitors.

Launch of ‘Excellence in Leadership’ initiative

During the event, the Ministry of Economy and Tourism launched a new initiative in support of the Zero
Bureaucracy Programme, titled “Excellence in Leadership.” The initiative aligns with the Ministry’s vision

of placing people at the centre of its priorities and aims to enhance the quality of life for all citizens and
residents in the UAE. It empowers individuals to fully leverage available opportunities while strengthening
their capacity for productivity and creativity. The initiative also complements the second phase of the Zero

Bureaucracy Programme, which focuses on individuals and institutions, particularly SMEs. Furthermore, it
contributes to building a more prosperous and advanced society and underscores the UAE’s commitment
to supporting and empowering people across all aspects of life.

Graduation of new cohort in digital service design course

The forum also marked the graduation of a new cohort from the Digital Service Design Course,
which equips participants with essential principles and fundamentals for designing innovative
digital services. The course is based on the UAE Government’s Government Services
Development Methodology 2.0 and is designed to deliver seamless experiences that save time

and effort for customers. Additionally, it contributes to preparing qualified national professionals
capable of effectively supporting the UAE’s zero-bureaucracy initiatives.

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