Page 763 - MOET PR REPORT- SEPTEMBER 2025

9/10/25, 4:28 PM Ministry of Economy and Tourism organises second Zero Bureaucracy Forum highlighting efforts to advance digital services ecosys…
seamless and efficient experiences, thus supporting the efforts to streamline procedures and ensure zero
bureaucracy across different areas of work.

Updates on Zero Bureaucracy Programme

The forum featured presentations on digital services being developed and re-engineered by the Ministry of
Economy and Tourism in the upcoming phase, aimed at enhancing beneficiaries’ experiences. Discussions
highlighted the latest updates on the Zero Bureaucracy Programme, its tangible achievements to date, and their
role in strengthening the competitiveness of government services in the UAE. The forum also examined future
visions and innovative practices designed to improve government service effectiveness and streamline
procedures for citizens, residents, and visitors.

Launch of ‘Excellence in Leadership’ initiative

During the event, the Ministry of Economy and Tourism launched a new initiative in support of the Zero
Bureaucracy Programme, titled “Excellence in Leadership.” The initiative aligns with the Ministry’s vision of
placing people at the centre of its priorities and aims to enhance the quality of life for all citizens and residents in
the UAE. It empowers individuals to fully leverage available opportunities while strengthening their capacity for
productivity and creativity. The initiative also complements the second phase of the Zero Bureaucracy
Programme, which focuses on individuals and institutions, particularly SMEs. Furthermore, it contributes to
building a more prosperous and advanced society and underscores the UAE’s commitment to supporting and
empowering people across all aspects of life.

Graduation of new cohort in digital service design course

The forum also marked the graduation of a new cohort from the Digital Service Design Course, which equips
participants with essential principles and fundamentals for designing innovative digital services. The course is
based on the UAE Government’s Government Services Development Methodology 2.0 and is designed to
deliver seamless experiences that save time and effort for customers. Additionally, it contributes to preparing
qualified national professionals capable of effectively supporting the UAE’s zero-bureaucracy initiatives.

https://menews.ae/news/ministry-of-economy-and-tourism-organises-second-zero-bureaucracy-forum-highlighting-efforts-to-advance-digital-services-e… 3/3