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9/10/25, 4:28 PM Ministry of Economy and Tourism organises second Zero Bureaucracy Forum highlighting efforts to advance digital services ecosys…
Sector at the Ministry of Economy and Tourism; H.E. Marwan Al Zaabi, Assistant Undersecretary for
Regions Sector at the Ministry of Climate Change and Environment; and H.E. Fatima Al Naqbi, Acting
Assistant Undersecretary for Support Services Sector at the Ministry of Finance.
A proactive approach to reinforcing government services competitiveness
H.E. Bin Touq said that the launch of the Zero Government Bureaucracy Programme reflects the UAE
government’s comprehensive vision to shape the future and simplify the lives of citizens, residents, and
visitors. This is being achieved through the development of advanced government services and a national
competitive model that delivers simpler, faster, and more efficient procedures by global standards. These
efforts support the growth of economic sectors, create a dynamic business environment, and enhance the
quality of life across society.
Streamlining procedures for conducting business
H.E. said: “The Ministry of Economy and Tourism has made significant progress in achieving the
objectives of this leading national programme. This has been realised through an integrated framework
focused on delivering fast, user-friendly digital services, stimulating the business environment, supporting
private sector growth, and boosting economic activity across the UAE. At the same time, we remain
committed to removing unnecessary obstacles and procedures that may hinder business operations,
ensuring the programme delivers a comprehensive and sustainable impact.”
In his opening speech, H.E. added: “The Ministry was one of the first government entities to streamline
procedures and facilitate services and transactions digitally, particularly during the pandemic in 2020. The
Ministry took unprecedented steps to advance full digital transformation, guided by a comprehensive
vision for the shift to the digital sphere at that time. Just three years after the pandemic, all services
became accessible through the Ministry’s website and smart application, marking a significant move to
reduce bureaucratic complexities and enhance the efficiency of various business and economic
activities.”
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