Page 35 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 1:28 PM Alamrakamy| ﻲﻣﻗر مﻟﺎﻋ | Downdetector® by Ookla® report highlights largest service outages in 2024, including Facebook, Crowdstrik…
“Our Downdetector platform offers real-time visibility into
service disruptions, helping users and businesses stay
informed and respond effectively,” said Hamdy Farid, SVP of
Product at Ookla. “Many leading retailers, social media

platforms, internet providers, streaming services, gaming
companies, and financial institutions rely on Downdetector

to monitor outages and understand the root causes of
connectivity issues.”

The report also includes a region-wise breakdown of the
biggest outages:

On a global scale, Facebook's outage on March 5 was the

largest, with over 11.1 million users across the world
reporting issues. Facebook and Instagram outages impacted

the Asia-Pacific region the most, followed by widespread
disruptions to Microsoft 365 and local services like PayPay
and Jio.

The European region was adversely affected by Facebook
and WhatsApp outages, along with interruption in the

services of German telecom providers 1&1 and Deutsche
Telekom.

In Latin America, disruptions to Facebook, Instagram, and

WhatsApp were experienced widely, along with outages of
local services like Bait and Nubank.

While Microsoft 365 and Facebook outages significantly
impacted the Middle East and Africa region, disruptions to

local telecom providers like Telkom, MTN, and Vodacom were
seen as well.

Across the United States and Canada, Facebook,
CrowdStrike, and AT&T outages were most significant,

followed by interruptions in various gaming services and
ISPs. Notably, when a routine software update of Crowdstrike
went awry on July 19, nearly five million user-reports on

Downdetector linked to services that use Crowdstrike or

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