Page 31 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 1:28 PM Facebook, Microsoft, MTN, Other Internet, Streaming Service, Gaming Providers Reports 2024's Highest Service Blackout - Brand …
Facebook outage on March 5 was the largest global outage, with 11.1 million users reporting issues
Crowdstrike outage on July 19 led to nearly five million users reporting issues with services that rely on it, including
emergency services, airlines, and ride-sharing apps

The largest outage in the Middle East and Africa was the Microsoft 365 outage on March 14, which was part of a global
event

Ookla® (www.Ookla.com), a global leader in connectivity intelligence, has released its latest analysis on the
largest internet outages (https://apo-opa.co/3D36xq3) during the first nine months of 2024. The report, based
on Downdetector® (https://apo-opa.co/3Zta2gR) data, aims to analyse the largest challenges associated with
service disruptions, as dependence on digital services increases.

Downdetector by Ookla is the world’s most popular platform for online service status information. By leveraging over 25
million monthly reports from individual users, real-time analysis, and verification of outage reports, Downdetector Explorer
helps ISPs, mobile network operators, technology companies, banks, and other organizations understand the size and scale of
incidents — and rapidly act to resolve issues that matter most to their customers.

Key findings from the report include:

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