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2/11/25, 11:36 AM Unifonic participates in LEAP 2025 | iHeartEmirates
valuable insights that can enhance a company’s customer service strategies and overall
performance.
Ahmed Hamdan, Co-founder and CEO of Unifonic, said: “We, at Unifonic, are committed to
transforming customer engagement for businesses. Being one of the leading entities in
integrating AI within engagement processes in the Middle East, our executives will showcase
the potential of AI-powered solutions in delivering personalised, omnichannel customer
experiences at LEAP 2025. These are vital to business success, and by leveraging our
innovations, businesses can seamlessly connect with customers in a meaningful manner.”
Furthermore, Unifonic empowers clients to ensure omnichannel customer experiences,
enhance customer communication, and optimise digital journeys. Through conversational AI,
the company automates customer journeys, enhances business productivity, streamlines
customer interactions, and orchestrates daily operations. It further utilises business messaging
platforms, such as WhatsApp, to ensure enhanced engagement and performance marketing
strategies.
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