Page 143 - MOE ENGLISH PR REPORT - AUGUST 2024

“Cabinet resolutions have been issued to establish clear boundaries and regulations for companies
engaged in telemarketing. At the TDRA, we have launched the ‘Do Not Call Register’ initiative
introduced as ‘DNCR’, which empowers recipients with the right to opt out of receiving marketing
calls from specific sectors or all sectors,” said Mohammed Al Ramsi, deputy director-general of the
telecommunications sector at the TDRA.

The UAE laws require providing comprehensive training to the company's marketers on professional
ethics of conduct when making marketing calls with the consumer, which includes the basic
principles of using a "do not contact register" (DNCR).

https://www.khaleejtimes.com/uae/uae-to-set-up-platform-for-residents-complaints-against-
unwanted-sales-calls