Page 27 - UNIFONIC SEAMLESS KSA REPORT - August 2023

9/5/23, 1:23 PM Unifonic unveils state-of-the-art AI at Seamless Saudi Arabia, elevating customer experiences to new heights – Bizpreneur Middle …
Unifonic unveils state-of-the-art AI at Seamless Saudi

Arabia, elevating customer experiences to new

heights

Unifonic, the Middle East’s leading customer engagement platform, is proud to present its AI-
powered Chatbot, at the Seamless Saudi Arabia 2023 event.
As a key player in the region’s communications landscape, Unifonic takes center stage at Seamless
Saudi Arabia 2023, one of the largest events focusing on payments, fintech, retail, and eCommerce
innovations, to showcase their game-changing platform and their latest innovations in Artificial
intelligence and machine learning technology.
Unifonic is committed to pioneering innovative solutions that enhance customer relationships and
elevate brand experiences, and Seamless is a great opportunity for industry professionals and tech
enthusiasts to experience Unifonic’s new AI-powered chatbot, which is set to transform the
landscape of customer experiences.
The Unifonic Chatbot leverages AI to collect and analyze behavioral patterns and human language,
enabling precise interactions and engagement with customers. It boasts multilingual capabilities,
catering to users in English, Arabic, and Urdu, fostering inclusivity and accessibility. With its
advanced decision-making abilities, the chatbot enables seamless connections between brands and
customers, resulting in significant benefits for organizations such as being able to qualify leads, 24/7
support, increased cost optimization and more. Furthermore, it adheres to global best practices and
industry standards, prioritizing data privacy and security to instill user confidence and trust. The AI
Chatbot is integrated with 100+ SaaS applications like HubSpot, Zid, Salla, Salesforce and more to
help organizations automate business processes and offer a more connected experience.

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