Page 198 - 7X PR REPORT - SEPTEMBER 2025 (ENGLISH)

9/18/25, 10:35 AM Postal Sector Regulatory Committee holds ‘Customer Council’ on sidelines of 28th Universal Postal Congress – Dubai 2025 - Mid…
His Excellency Sultan bin Saeed Al Mansoori said: “Today’s event underscores the need for a comprehensive national approach for
establishing direct channels of communication to better understand the private sector’s challenges and embed the same in the legislative
process. The postal and CEP sector is one of the key enablers of the national economy, eCommerce, and government services. It plays
a crucial role in advancing national objectives, foremost among them being the ‘We the UAE 2031’ vision. Through the Universal Postal
Congress, we are facilitating global discourses, while remaining committed to building an agile, innovation-friendly regulatory
environment that supports sustainable growth and further strengthens the UAE’s position as a global hub for logistics and postal
services.”

Mohamed Khalid Bin Sulaiman, Chief Regulatory and Licensing Officer at the Regulatory and Licensing Sector – Postal Sector
Regulatory Committee, said: “Our aim is to convert stakeholder input into implementable measures, and today’s ‘Customer Council’
session represents a valuable source to support the Committee’s efforts in facilitating digital-by-default licensing journeys and data-led
supervision, streamlining customer experience throughout the licensing process. Such an approach helps ensure that key regulations
align with market needs, positioning the UAE at the forefront of future-ready postal and logistics solutions.”

The Postal Sector Regulatory Committee remains steadfast in its efforts to develop an integrated regulatory system that supports
sectoral growth and stimulates investment, while safeguarding customer rights and the sustainability of economic returns. This is pivotal
to positioning the UAE as a global laboratory for future postal and logistics solutions as well as a leading hub for advanced postal
services.

https://menews247.com/postal-sector-regulatory-committee-holds-customer-council-on-sidelines-of-28th-universal-postal-congress-dubai-2025/ 2/2