Page 193 - 7X PR REPORT - SEPTEMBER 2025 (ENGLISH)

9/18/25, 10:35 AM Postal Sector Regulatory Committee holds ‘Customer Council’ on sidelines of 28th Universal Postal Congress – Dubai 2025

Postal Sector Regulatory Committee ‘Customer Council’. Image Courtesy: Supplied

LOGISTICS
Postal Sector Regulatory Committee holds ‘Customer Council’ on sidelines
of 28th Universal Postal Congress – Dubai 2025

As part of the second phase of the Zero Government Bureaucracy Programme
Press Release

September 17, 2025

United Arab Emirates: The Postal Sector Regulatory Committee organised a ‘Customer Council’ session as part of the second
phase of the Zero Government Bureaucracy Programme. The Council reviewed the feedback and proposals put forth by the
attendees, reviewing key challenges and opportunities, strengthening public–private partnerships, and formulating ideas and
recommendations that offer practical solutions to streamline procedures and eliminate unnecessary compliance requirements, in
line with the government’s zero bureaucracy goals.

The Committee presented the Council attendees with its key regulatory initiatives designed to improve service standards, foster a
fair competitive environment and encourage start-ups to join the logistics ecosystem, aligning with the UAE’s vision for digital
transformation as well as the adoption of proactive and flexible policies.

The ‘Customer Council’ session was attended by His Excellency Sultan bin Saeed Al Mansoori, Chairman of the Postal Sector
Regulatory Committee, as well as several other Committee members, senior leaders from the Regulatory and Licensing Sector

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