Page 17 - Whizmo PR REPORT - August 2025

Did you know that Whizmo is empowering the underserved and driving the UAE’s digital payment revolution? - Middle East New…
Tell us about the interface’s personal assistant or chatbot. How does it guide users and
resolve queries in a user-friendly way?

We believe that our chat-based interface is one of Whizmo’s most powerful value propositions,
designed to meet the diverse needs of users from all walks of life. Each interaction begins as a

simple chat, offering clear explanations at every step.

Our integrated personal assistant further enhances the experience by linking users to helpful tutorial

videos, making it easier to understand and use key features with confidence.

What are your plans for emerging features like savings goals (‘My Goal’), credit solutions, or
micro-insurance and investment products?

At its core, Whizmo is designed to offer accessible financial services that enable individuals to
actively participate in the economy, gradually cultivate consistent saving habits, and build a
favourable credit profile. By encouraging them to save, we aim to lay the foundation for future

investments and long-term financial growth.

As we continue to evolve, our focus remains on expanding these capabilities to support financial
well-being across diverse user segments. Our ongoing commitment is to introduce features that
empower users to make informed decisions and plan their financial future with confidence and
clarity.

How does Whizmo implement a zero-trust security model, and what ongoing measures are in

place for risk assessment and vulnerability management?

Whizmo follows a strict zero-trust security model that verifies every access request based on

identity and context, without assuming any implicit trust. We apply network segregation to limit
lateral movement within systems and duty segregation to ensure no single individual or system has
complete control over critical functions. This is reinforced by the principle of least privilege, where all

users and systems are granted only the access necessary for their roles.

Ongoing risk assessment and vulnerability management measures include regular security audits,
automated scans, penetration testing, and timely patch management. We also deploy real-time
monitoring, advanced threat detection tools, and endpoint protection to identify and respond to
anomalies swiftly. This layered approach helps maintain strong operational security, protect user

data, and ensure continuous compliance with regulatory standards.

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