Page 121 - HBMSU PR REPORT - APRIL 2025

4/23/25, 4:51 PM ICEQ International Conference kicks off today - Technology - Emirates24|7
More than 500 participants from various government, academic, and private sector entities took part in the conference, which also
witnessed high-level official attendance from several government bodies, led by H.E. Lt. General Mohammed Ahmed Al Marri, Director
General of the General Directorate of Identity and Foreigners Affairs – Dubai. Among the prominent attendees were H.E. Dr. Abdullah
Busnad, Director General of Dubai Customs; H.E. Dr. Abdulrahman Sharaf, Assistant Secretary-General of the Judicial Council; H.E.
Dr. Mansoor Mohammed Al Awar, Chancellor of Hamdan Bin Mohammed Smart University; H.E. Mishaal Julfar, CEO of Dubai
Corporation for Ambulance Services; and H.E. Aisha Abdullah Miran Director General of the Knowledge and Human Development
Authority – Dubai; and Dr. Ahmed Mohammed Nour, President of both the Arab Media Union and the Arab Creators Union, UN-affiliated
organizations. The event was also attended by several executive directors and representatives from leading academic and research
institutions, as well as Major General Obaid Muhair bin Suroor, Deputy Director General, and the Assistant Directors of the General
Directorate.

As part of the first day of the conference, H.E. Lt. General Mohammed Ahmed Al Marri, Director General of the General Directorate of
Identity and Foreigners Affairs – Dubai, highlighted in his opening remarks one of the Directorate’s latest passport control initiatives: the
"Unlimited Smart Travel" service, launched in the First and Business Class lounges at Dubai International Airport – Terminal 3. This
service has been developed in line with the Directorate’s vision to improve the quality of life for travelers and enhance the efficiency
and smoothness of travel procedures.

This service represents a qualitative leap in smart mobility, as it integrates the latest artificial intelligence technologies for facial
recognition and identity verification. It strengthens travelers’ trust and reliance on smart systems, increases the throughput capacity
from one traveler to ten individuals simultaneously, and contributes to raising the satisfaction of both customers and staff, while
reducing service steps and accelerating passage through travel gates.

In his remarks, H.E. Lt. General Al Marri affirmed that hosting this conference is not merely an academic gathering, but a reflection of
an institutional commitment to driving transformative thinking. He stated:
“We are not merely hosting a conference; we are embracing a renewed global vision that aligns with our ambitions to build institutions
that are both smart and human-centric. Artificial intelligence is no longer a theoretical luxury—it is a practical necessity. And today, we
place it in the service of education, in the service of humanity, and in the service of a nation that deserves the best.”

Dr. Caroline A. Jones, Professor Emerita at the University of Warwick – UK, and representative of the ICEQ Supreme Committee,
added:
“What Dubai is witnessing today goes beyond an academic event. It is a practical model for integrating emerging technologies into the
future of education and public services. The conference is a platform for aligning innovation with policy, and knowledge with
application.”

The conference concludes with a special session featuring H.E. Lt. General Al Marri, the launch of the AI Innovation Lab, and the
signing of three strategic cooperation agreements, creating an integrated knowledge experience that reflects the Directorate’s
commitment to institutional leadership, sustainable education, and innovation-driven empowerment.

This conference represents a strategic step toward reinforcing Dubai’s global image as a hub for innovation and advanced
technologies, aligned with the vision of the General Directorate of Identity and Foreigners Affairs – Dubai in solidifying its reputation as
a pioneering institution in leveraging AI to serve people and communities—and as a living model of smart governance that aims to

enhance quality of life and build a more flexible, sustainable institutional future.

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