Page 56 - DGHR PR REPORT - MAY 2024

5/24/24, 4:01 PM Dubai Military Can Now File Complaints And Grievances
within the professional and objective boundaries by respecting others on the

essence of the grievance or complaint.

It was also underlined that by streamlining the grievance procedure from application

submission to final decision, this will help enhance overall governance, ensure a

smooth experience for all parties involved, and increase administrative efficacy.

The department also noted that it will make sure that the process is in compliance

with Decree No. 27 of 2018 provisions, specifically with regard to scheduling the

dates for filing a grievance or complaint.

Recently, the department unveiled the ‘Military Legal Inquiries Platform,’ a

pioneering digital portal dedicated to military human resources legislation.

The platform offers a broad range of services, including the ability to respond to

legal inquiries related to military human resources legislation. One of its major goals

is to facilitate communication among specialists and submit their opinions on legal
matters in an objective manner.

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