Page 59 - DGHR PR REPORT - MAY 2024

5/24/24, 4:02 PM DGHR Approves Grievances and Complaints System Within Dubai’s Military Departments

DGHR Approves Grievances and Complaints

System Within Dubai’s Military Departments

The resolution aims to govern military department committee procedures as outlined by
law

Staff Writer, TLR
Published May 11:52:50
on 20,
2024, 93

The Dubai Government Human Resources Department (DGHR) approved the
grievances and complaints system in the military departments of Dubai through
the issuance of Resolution No. 1 of 2024.

The resolution aims to accomplish several objectives – including governing

procedures of the military department committees as outlined by the law,
organising the grievances and complaints filing process to the concerned
committee as per the procedural and substantive regulations and connecting it

to the pathway followed before the Central Committee in accordance with the
provisions of Decree No. 27 of 2018, particularly concerning organising the
dates for submitting a grievance or complaint.

Furthermore, the resolution aims to improve committees’ operational

performance and align their indicators with those of the government and
Central Committee to safeguard members’ legal rights as well as ensure justice,

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