Page 57 - DGHR PR REPORT - MAY 2024

5/24/24, 4:02 PM Dubai Strengthens Military Grievance System for Improved Job Satisfaction
Dubai Strengthens Military

Grievance System for Improved

Job Satisfaction

5 days ago 1

The Dubai Government
Human Resources

Department (DGHR) has
implemented a new
grievance and complaint

system for military
personnel, aiming to bolster
job satisfaction and
streamline dispute resolution

within the department.
Resolution No. 1 of 2024

establishes clear procedures for filing complaints and ensures members' rights
are protected under existing legislation.
This initiative highlights the DGHR's ongoing commitment to fostering a stable
and positive work environment for all military personnel. The resolution

outlines a structured process for grievances, guiding submissions to the
appropriate departmental committee based on established regulations. It also
establishes a clear timeline for addressing concerns, aligning with Decree No.

27 of 2018 which governs the central committee for dispute resolution.
Beyond streamlining procedures, the resolution prioritizes fair and efficient
conflict resolution. The DGHR is committed to addressing issues promptly and
seeking solutions that satisfy all parties involved. The new system emphasizes

professionalism and objectivity throughout the process, ensuring grievances
are handled with respect for all individuals involved.
"This system empowers our military members to voice their concerns without
administrative hurdles, " a DGHR spokesperson stated. "Our goal is to create

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