Page 95 - DGHR PR REPORT - MAY 2024
P. 95

5/24/24, 3:19 PM       PRESSR: DGHR approves grievances and complaints system within Dubai’s military departments — TradingView News
        Furthermore, the resolution aims to improve committees’

        operational performance and align their indicators with those of the

        government and Central Committee to safeguard members’ legal


        rights as well as ensure justice, job satisfaction, and stability in

        their working circumstances under applicable legislations. It further

        seeks to guarantee that the provisions of current legislation are

        effectively implemented, and their established limits are adhered


        to. By creating a favourable environment within the department and

        reducing the need to resolve to the Central Committee, it also seeks

        to handle any complaints and concerns from members.




        According to the provisions of the resolution, members can now

        register complaints and grievances without facing administrative


        obstacles. The resolution further encourages the department to

        promptly address conflicts and settle issues and disagreements that

        satisfy all parties involved. Additionally, member requests will be

        processed according to the department’s internal procedures,


        ensuring that the grievance or complaint remains within the

        professional and objective boundaries by respecting others on the

        essence of the grievance or complaint.




        Dubai Government Human Recourses Department stated that the

        establishment of grievances and complaints system in the Dubai


        military departments comes as part of its relentless efforts to

        improve job satisfaction, guarantee the stability of members’

        working environments, and safeguard their employment rights as

        outlined by the current relevant laws. The department emphasised


        that this move will help improve overall governance and streamline



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