Page 29 - Ontegra PR REPORT - March 2024

Deyaar Facilities Management Unveils New Brand Identity
Deyaar Facili es Management also revealed its plans to launch two voice-based AI-powered
assistants, ‘Techi’ and ‘Alegra’

Deyaar Facili es Management, a leading facility management (FM) solu ons provider and subsidiary of Deyaar

Development PJSC, has announced its rebranding as ‘Ontegra’ to embark on a progressive future towards
integrated, technology-driven solu ons in the FM industry. This strategic move aligns with the group’s

commitment to enhancing opera onal excellence and se ng higher standards through innova on and
sustainability.

In conjunc on with its new brand iden ty, Ontegra will introduce new services, with stronger emphasis on
u lising ar ficial intelligence to digi se the company’s service delivery. Addi onally, Ontegra is transi oning to

a Microso -based system, highligh ng its commitment to research and development. With the help of direct
insights into shi s in consumer demand, the company will be be er equipped to deliver customer-centric
products and services.

The term ‘Ontegra,’ which is a combina on of the words ‘Onward’ and ‘Integra on,’ denotes the fusion of
cu ng-edge technology with a commitment to opera onal excellence. This aligns with the company’s

commitment to SMART (Sustainable, Methodical, Agile, Reliable, Technology-driven) principles and goals of
u lising AI and technology to improve customer experiences, and guarantee sustainable asset and building

management.

Along with the new brand iden ty, the company also revealed its plans to introduce two new voice-based AI-
powered assistants ‘Techi’ and ‘Alegra’ built on OpenAI’s ChatGPT in the coming months. Techi is an in-house,
mul lingual opera ons assistant that can mimic human

conversa ons and perform a variety of tasks like scheduling appointments, preparing quotes, genera ng
invoices, and more. Similarly, Alegra, offers AI-powered customer support, seamlessly subs tu ng for a

conven onal help desk representa ve to provide prompt and effec ve customer service. With revolu onary
products designed to set new standards in the Facili es Management space, Ontegra reiterates its commitment

to fully digi sing internal and help desk opera ons, and leading the industry in digital transforma on.

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