Page 45 - Ontegra PR REPORT - March 2024

Deyaar Facilities Management unveils new brand identity ‘Ontegra’ to embrace tech-driven future | MENAFN.COM

Deyaar Facili es Management unveils new brand

iden ty ‘Ontegra’ to embrace tech-driven future

(MENAFN- CommuniGate Middle East) Dubai- March 21, 2024: Deyaar Facili es Management, a leading
facility management (FM) solu ons provider and subsidiary of Deyaar Development PJSC, has

announced its rebranding as 'Ontegra' to embark on a progressive future towards integrated,
technology-driven solu ons in the FM industry. This strategic move aligns with the group’s commitment

to enhancing opera onal excellence and se ng higher standards through innova on and sustainability.

In conjunc on with its new brand iden ty, Ontegra will introduce new services, with stronger emphasis

on u lising ar ficial intelligence to digi se the company's service delivery. Addi onally, Ontegra is
transi oning to a Microso -based system, highligh ng its commitment to research and development.
With the help of direct insights into shi s in consumer demand, the company will be be er equipped to

deliver customer-centric products and services.

The term ‘Ontegra,’ which is a combina on of the words ‘Onward’ and ‘Integra on,’ denotes the fusion

of cu ng-edge technology with a commitment to opera onal excellence. This aligns with the

company’s commitment to SMART (Sustainable, Methodical, Agile, Reliable, Technology-driven)
principles and goals of u lising AI and technology to improve customer experiences, and guarantee

sustainable asset and building management.

Along with the new brand iden ty, the company also revealed its plans to introduce two new voice-

based AI-powered assistants 'Techi' and 'Alegra’ built on OpenAI’s ChatGPT in the coming months. Techi

is an in-house, mul lingual opera ons assistant that can mimic human conversa ons and perform a
variety of tasks like scheduling appointments, preparing quotes, genera ng invoices, and more.

Similarly, Alegra, offers AI-powered customer support, seamlessly subs tu ng for a conven onal help

desk representa ve to provide prompt and effec ve customer service. With revolu onary products
designed to set new standards in the Facili es Management space, Ontegra reiterates its commitment

to fully digi sing internal and help desk opera ons, and leading the industry in digital transforma on.

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