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Reseller Development

We have a well-established dealer network that allows us to dispose of IT equipment on a frequent basis –
items sold include Tier 1 Dell, HP, and Lenovo equipment. Our customers include PC resellers, online resellers,
IT support and facilities maintenance companies.

As part of our CSR contribution, we have a program to grow our reseller base. Through this initiative we
incubate prospective resellers, who in turn increase our market penetration.

Compliance

Xperien is ISO 9001, ISO 14001, and ISO 45001 certified. We take great care to ensure that Occupational Health
and Safety standards are adhered to. Our ISO 45001:2018 certification, ranks our responsibility towards our
people high amongst our priorities.
During the reporting period, our Health & Safety survey prompted us to switch from using thinners to using
Isopropyl alcohol. Occupational exposure to thinners (an industrial solvent) which is used for cleaning
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Certified Refurbished Systems and has been proven to cause health effects such as damage to the brain,
kidney, liver, lung, and reproductive system. Our Health & Safety survey in 2020 revealed that we need to
make improvements to air quality in our warehouse.

Our ISO 14001 certification ensures that all our operations are run in an environmentally sustainable way,
with an emphasis on limiting waste and protecting the environment. Our ISO 9001 certification helps us
improve the quality of our products and services so that we consistently meet our customers’ expectations.

Community Engagement

We rank community engagement high in our CSR strategy. We are involved in providing computing
equipment to previously disadvantaged schools in our locale.

During the reporting period we have been involved in refurbishing and donating IT equipment to several
NGOs on behalf of our corporate clients.

We engage in several external initiatives that have environmental, social, and economic impact on our
community.
As part of the company’s CSR, we donated 20 desktops to Far North School and will continue to nurture this
relationship as part of our goals for 2021.
During the reporting period, we launched a CSR initiative “Lending a Helping Hand to the Forgotten Class”
to support students at middle-class independent and private schools. The initiative aims to provide
struggling learners with refurbished laptops to help them surmount the enormous challenges that come
with learning remotely during the COVID-19 pandemic.

We are also involved in donating IT Assets on behalf of corporate clients. During the reporting period, we
refurbished and donated 482 desktops, 325 LCDs and 232 laptops to various NPOs, NGOs, schools, welfares,
and civic organisations. Our goal for 2021 is to donate 1000+ desktops, LCDs, and laptops.

We currently run multiple Staff Benefit Programs on behalf of some of our banking clients, this provides their
staff members with the opportunity to purchase a bank’s refurbished used IT equipment. Examples of staff
sales programs developed for corporate clients can be viewed on the following websites: webuyitback.co.za
and abstaffsales.co.za.

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