Page 181 - Reference ACPL Fall 2017

ADULT SERVICES AND PROGRAMS

Information Services to NEW

Diverse Populations Serving Those Who Served

Developing Culturally Competent Librarian’s Guide to Working with
Library Professionals Veteran and Military Communities

NICOLE A. COOKE SARAH LEMIRE AND KRISTEN J. MULVIHILL
“ relevant and Whether you work in a public library,
This extremely
an academic library, a school library,
topical guide or any other type of library, you are
only starts the likely to encounter members of the
conversation veteran and military communities.
about diversity This book is a starting point to help
and gives the librarians, library administrators, and
reader motivation all library employees understand
to continue. It is how veterans, service members, and
a much-needed their families can be different from
resource for both February 2017, 181pp, 7x10 other patrons, recognize important
the student and Print: 978-1-4408-3432-5 elements of military and veteran
” eBook: 978-1-4408-3433-2
professional. $55.00, £43.00, €50.00 culture, and identify strategies for
—VOYA, effectively serving the veteran and
December 2016, 166pp, 7x10 military communities.
Print: 978-1-4408-3460-8 February 1, 2017
$65.00, £50.00, €60.00 Whether you work In this book, you find tips to help you determine the size and
eBook: 978-1-4408-3461-5 in a public library, the needs of the veteran and military communities in your local
an academic library, area. You’ll learn about some common information requests and
a school library, or any other type of library, you are information-seeking behavior of veterans and service members.
likely to encounter members of the veteran and military You’ll discover how to take the needs and also the unique
communities. This book is a starting point to help librarians, strengths of the veteran and military communities into account
library administrators, and all library employees understand when developing library outreach efforts, programs, services,
how veterans, service members, and their families can be and collections. And you’ll gain insights to help you harness
different from other patrons, recognize important elements the knowledge, strengths, and experiences of the veteran and
of military and veteran culture, and identify strategies for military communities in order to help them fulfill their potential
effectively serving the veteran and military communities. as an asset to the library and to the community.

FEATURES FEATURES
• The first guidebook of its kind, intended to support • The first guidebook of its kind, intended to support librarians,
librarians, administrators, and library employees of all administrators, and library employees of all types better serve
types better serve the veteran and military communities the veteran and military communities
• Presents insights from authors who are both Army veterans
as well as professional librarians engaged in working with the
NICOLE A. COOKE, veteran and military communities in libraries
PhD, MLS, is program
director for the MS in • The first guidebook of its kind, intended to support librarians,
library and information administrators, and library employees of all types better serve
science (MS/LIS) and the veteran and military communities
assistant professor at
The Graduate School of ALSO OF INTEREST
Library and Information
Science at The University Raising the Tech Bar at Your Library: Improving Services to Meet
of Illinois, Urbana- User Needs on page 157.
Champaign.

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