Page 40 - HFACS Flipbook Holcim v 1.2

● How could individuals' readiness or "fitness for duty" be
improved or monitored at the beginning of and throughout
their shifts?
● How could individuals' decision-making or situational
awareness be improved to reduce errors (e.g., decision
aids or better information)?
● How could verbal communication procedures be
improved to reduce the likelihood of miscommunication
among team members (e.g., standardiza tion of
phraseology or read-back/callback procedures)?
● How could the use of nonverbal communication
(e.g., gestures or hand signals) be developed and
standardized to improve communication?
● How could team briefings/planning sessions be
developed or enhanced to improve communication and
coordination?
● How could debriefings be used or developed to help team
members share experiences and learn from their past
activities together?
● How could team pairing procedures be improved to
ensure teams' compatibility in terms of experience,
personality, language or other critical factors?
● How could procedures be developed to improve the
interactions among team members, such as empowering
inexperienced operators to challenge experienced
operators on safety critical issues?

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