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Profiles IN LEADERSHIP






                                                                   VITAS HEALTHCARE





                  How Can Hospice Help?                                                           DR. JOSEPH SHEGA:

             VITAS Healthcare’s Partnership                                                Revolutionizing the Delivery

                        Expert Has Answers.                                                       of End-of-Life Care at


                                                                                                   VITAS® Healthcare
             Hospice leaders understand their position along
           the healthcare continuum because of their expert-
           ise in end-of-life care.                                                    While death remains a taboo topic for most,
             But hospice solutions can help a range of                               Joseph Shega, MD, has devoted his career to
           healthcare providers improve care and meet                                improving the care of older adults at the end of life.
           industry standards, says Erika Gaudio, senior vice                        In his role as senior vice president and chief med-
           president of sales for Miami-based VITAS®                                 ical officer for Miami-based VITAS Healthcare, the
           Healthcare, the nation’s leading provider of end-                         nation’s leading provider of end-of-life care, Dr.
           of-life care.                                                             Shega provides oversight of the overall medical
             During her 10-year tenure at VITAS, Gaudio                              direction at VITAS programs in 14 states and the
           and her team have created successful hospice-                             District of Columbia.
           provider partnerships throughout South Florida                              He has worked with other VITAS teams to revo-
           by leveraging knowledge, data and targeted solu-                          lutionize the company’s delivery of care using
           tions, and by asking key questions of hospitals   Erika Gaudio            advanced technologies, strengthened by deploy-
           and health systems, physician practices, capitated                        ment of mobile technology to improve the delivery
           organizations, nursing and assisted-living facili-                        and experience of patient care in the field and at   Dr. Joseph Shega
           ties, health plans/private insurers, accountable care organizations, home health-  the bedside. He also has pursued leadership oppor-
           care agencies and BCPI Advanced participants. How can hospice:            tunities, research, editorial initiatives and partnerships to reinforce VITAS’ posi-
             • Improve your delivery of high-quality, cost-effective healthcare?     tion as an industry leader and its guiding value to “put patients and families
             • Help you meet ever-changing industry benchmarks and metrics?          first.”
             • Generate high satisfaction among patients and their families?           During his six-year tenure at VITAS, Dr. Shega has:
             • Bridge care gaps and solve your organization’s most pressing problems?   • Expanded service offerings for high-risk and complex hospice patients
             As Gaudio and her team educate, guide and offer solutions, they also support   • Helped define palliative care offerings
           common tasks faced by all healthcare professionals:                         • Incorporated scientific inquiry into VITAS’ mission as a hospice leader
             • Improved prognostication to make sure seriously ill patients are referred to   • Supported efforts to embed seamless mobile technology into the routine,
           hospice in a timely manner.                                               daily delivery of healthcare by more than 8,000 VITAS clinicians to patients and
             • Improved comfort level managing difficult patient-family conversations   families
           that acknowledge ongoing decline and changes in symptoms, diagnoses and     Dr. Shega has transformed death and dying into an acceptable and necessary
           prognoses.                                                                topic of discussion among patients and their families–as they face life-and-death
             • Access to data, knowledge and expertise that deepens understanding of hos-  decisions–and among healthcare professionals as they care for patients. He
           pice’s benefits and value proposition for their organization, patients and fami-  addresses and influences numerous issues surrounding death, dying, hospice
           lies.                                                                     care and palliative care, both within VITAS and as a nationally recognized leader,
             Under Gaudio’s leadership, VITAS has strengthened its internal process so   researcher, editor and advocate; he has published more than 50 studies and arti-
           that representatives understand prospective partners’ challenges and pain   cles on hospice and palliative care.
           points, can leverage internal/external data and industry studies, and become   Just as he is transforming VITAS as an organization, Dr. Shega is transforming
           trusted subject matter experts on leading hospice diagnoses.              the practice of healthcare and guiding healthcare providers as they search for
             Detailed patient case studies and information about hospice eligibility, proper   cost-effective and innovative solutions that support patient-centered care,
           timing of end-of-life interventions and the benefits of timely and compassionate   improved healthcare delivery and organizational excellence.
           hospice care, she says, are tailored to answer potential partners’ questions and
           to identify problem-solving solutions.






































         14                        August 2019                                                             southfloridahospitalnews.com                                                                       South Florida Hospital News
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