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Profiles IN LEADERSHIP

MEMORIAL HEALTHCARE SYSTEM LAKESIDE MEDICAL CENTER

Matthew J. Muhart Janet D. Moreland Named
Executive Vice President and Chief Administrative Officer Lakeside Medical Center’s New Leader

Healthcare consumers deserve “an Amazon experi- Janet D. Moreland has been named Hospital
ence” when they seek planned medical procedures. Administrator of Lakeside Medical Center.
That’s why Matt Muhart created Memorial Healthcare “I am truly excited about this opportunity,” said
System’s online Transparency Tool, part of Memorial’s Janet D. Moreland, APRN, MSN, LHRM. “I look for-
“Right To Know” initiative. The tool provides pricing ward to engaging with the people who live and work
information on 330 medical procedures, so that con- in the Glades – the community where I grew up – to
sumers will come away knowing exactly what the cost of share all of the great things we have planned for the
a planned procedure will be. Memorial launched the tool coming year.”
in 2014 and soon will expand it to add online schedul- Moreland made her home in the Glades area when
ing, ratings/reviews, a chat function and online payment she was one year old. As a longstanding member of
capabilities. the community, she enjoys mentoring young adults in
“Technology has removed friction from the consumer her community.
experience in most other industries,” Muhart says. “We “I am delighted that Janet will be leading our teach-
knew it was our time to leverage technology to improve ing hospital into its second decade of providing qual-
the consumer experience at Memorial.” ity care in the Glades communities,” said Darcy J.
Receiving more than 5,000 unique hits every quarter, the Transparency Tool works Davis, CEO of the Health Care District of Palm Beach County, which owns and
to engage patients as healthcare moves toward a consumer-oriented, Internet econo- operates the rural hospital.
my. “It demonstrates that Memorial is leading the way to where our consumers expect “We recognize and appreciate Janet’s impressive hospital and nursing expertise as
us to be,” Muhart says. well as her years of dedication to improving the health of the Glades,” said Brian R.

Lohmann, Health Care District Board Chair.
Leah A. Carpenter Janet Moreland has more than 35 years of experience in hospital, home health,
Administrator and Chief Executive Officer, Memorial Hospital West skilled nursing, community and public health primary care environments and has
served as clinical faculty. Before she was named Hospital Administrator in June
Memorial Hospital West is proof that a community 2019, Moreland served as Lakeside Medical Center’s Director of Nursing, oversee-
hospital can grow into a 502-bed tertiary medical center ing the leadership and direction of nursing, case management, nurse navigation,
while remaining a provider of personalized, compassion- and clinical education. Previously, she served as the hospital’s Director of Quality
ate healthcare. The key is the hospital’s dedicated peo- and Patient Safety.
ple. “Our community is fortunate to have such a well-respected, experienced and car-
“It’s the only way we’re going to carry this torch of ing professional at the helm of our acute-care, teaching hospital in Belle Glade,”
high-quality, high-acuity care into the future,” says CEO said Rev. Robert Rease, Chair of the Lakeside Health Advisory Board.
Leah Carpenter. “Every one of us is committed to serv- Moreland has led successful initiatives to improve the safety, effectiveness and
ing our patients and the community.” efficiency of the medical services Lakeside Medical Center provides to its patients.
With the last year alone bringing rapid growth, Thanks in large part to her leadership, Lakeside Medical Center was named an “A”
Carpenter helps retain Memorial Hospital West’s family- rated, top hospital in the nation for patient safety, as recognized by Leapfrog’s
friendly feel by using the personal touch and forging Hospital Safety Grade for the fall of 2018. The hospital also received the 2018
connections. She rounds the hospital three or more Florida Hospital Association (FHA) Hospital Improvement Innovation Network
times a week – getting feedback and saying thank-you (HIIN) Award for excellence in patient safety.
for jobs well done. “We congratulate Janet and are excited to support her leadership as the hospital
“We invest generously in things like safety, quality care, infrastructure and IT, but prepares to mark its tenth anniversary this coming October,” said Karen A. Harris,
it’s the basic things that matter,” she says. “They give our staff the energy and motiva- the Health Care District’s VP of Field Operations.
tion to do their best.” Before joining Lakeside Medical Center in August 2013, Moreland served with
the Florida Department of Health Palm Beach County for more than 25 years. She
was the Health Center Administrator for the C. L. Brumback Health Center in Belle
Mario Salceda Glade where she oversaw daily operations. Other positions she held during her
Chief Operating Officer, Memorial Physician Group tenure with the Health Department include senior community health nurse, com-
munity health nursing supervisor, senior community health nursing supervisor and
What does it take to administer a 306-member, multi- ARNP coordinator.
specialty physician organization for Memorial Moreland received her Master of Science in Nursing Education and Master of
Healthcare System? Stamina, says Mario Salceda, Chief Science in Nursing at Florida Atlantic University in Boca Raton, Florida and is
Executive Officer of Memorial Physician Group, which licensed as a Health Care Risk Manager.
works to provide patients with an integrated standard of “I have an open door policy for staff and our community,” Moreland said. “Over
care across the system. “It’s a 24-hour-a-day commit- the next year I will be looking at new services that could benefit our patients and
ment,” he says. focusing on the high quality care we provide at Lakeside Medical Center.”
Memorial Physician Group’s high-end specialists treat
nearly 100,000 new patients, receive 750,000 patient
visits and perform 19,000+ surgeries every year across
South Florida. The group’s pediatric and adult specialists
can provide seamless care throughout patients’ lives –
for cardiac conditions, hematology oncology, orthope- Subscribe to...
dics, neurology, and more.
“Providing that continuum of care makes us unique and requires a high level of col-
laboration,” Salceda says. SOUTH FLORIDA HOSPITAL NEWS &
Managed by Salceda and physician leaders, this collaborative effort helped MPG
earn the Guardian of Excellence Award for Customer Service. “We are a special group HEALTHCARE REPORT today!
of people, working in an incredible organization, with one mission, one vision,”
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South Florida Hospital News southfloridahospitalnews.com August 2019 17