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Profiles IN LEADERSHIP
HIALEAH HOSPITAL PALMETTO GENERAL HOSPITAL
Maribel Torres Michele Thoman
Chief Nursing Officer Chief Operating Officer
Maribel Torres is the chief nursing officer at Hialeah Michele Thoman is the chief operating officer at
Hospital. Maribel is responsible for maintaining clinical Palmetto General Hospital. Michele is responsible for
and patient care standards, as well as offering the best overseeing various departments within the hospital
insights to the management on how they can improve including Rehabilitation Services, Food and Nutrition
the quality of care in the facility. Maribel is also respon- Services, Environmental Services, Plant Operations,
sible for formulating and implementing new nursing Pharmacy, Radiology, Cardiopulmonary Services,
strategies. Maribel has more than twenty years of expe- Laboratory Services and Information Systems. Michele
rience in nursing. She has a BS in Healthcare Leadership was previously the chief nursing officer where she led
and a BS in Nursing. She also has a Master of Science in the nursing team at Palmetto for over a year. Michele
Management. In her spare time, she enjoys spending holds a Nurse Executive Advanced Certification and is a
time with her family. Fellow of the Johnson and Johnson Wharton Fellows Program in Management. She is
published in both Nursing Administration Quarterly and The Florida Nurse for her
CORAL GABLES HOSPITAL insight in innovation and safe staffing. In her spare time, she enjoys spending time
with her family.
Henry Capote
Chief Financial Officer
BROWARD HEALTH NORTH
Henry Capote is the chief financial officer at Coral
Gables Hospital. Henry is responsible for overseeing the
financial operations for the 245 bed acute care hospital and Charese Crawford
its departments. Before becoming CFO, he was the con- Regional Manager, Clinical Education
troller for three years at Coral Gables Hospital. As con-
troller, Capote’s position required overseeing the hospital’s Charese Crawford is the regional manager of clinical
operating budget and revenues, assisting with the annual education at Broward Health North where she collaborates
budget process and preparing the Medicare and Medicaid with leadership to coordinate continuing education pro-
journal entries. Capote earned his Bachelor of Science in grams.
Accounting from Florida Gulf Coast University. He is flu- Crawford always wanted to be a nurse. “From elemen-
ent in both Spanish and English. tary school through college, that was always my plan,” she
said. She never considered another profession, and has no
regrets about working in healthcare.
FLORIDA MEDICAL CENTER While increasing costs, rapid changes in processes –
such as technology, training and regulation – have added
challenges to her profession, Crawford says working with her colleagues is her favorite
part of the job. She particularly enjoys experiencing “ah ha” moments with her team,
Matt Garner
when they have learned something new.
Chief Operating Officer When she looks back on her career, Crawford has one leadership tip she’d offer to
young leaders entering the healthcare space: “Change is constant. Make sure every deci-
Matt Garner is the Chief Operating Officer at Florida sion you make is based on doing what’s right for patients and staff, always.”
Medical Center. He is responsible for overseeing various Crawford earned her Bachelor of Science in nursing from the University of North
departments within the hospital including Rehabilitation Alabama, and her Master of Science in nursing from the University of Phoeni
Services, Food and Nutrition Services, Environmental
Services, Plant Operations, Pharmacy, Radiology,
Cardiopulmonary Services, Laboratory Services and Kimberly Brown
Information Systems. He also has administrative responsi- Regional Director
bility for Tenet Imaging Services and is the chair of Tenet’s of Surgical Services
Miami-Dade Rehabilitation Services Subcommittee. Matt
started with Tenet Healthcare in May 2013 and served as
the assistant administrator at sister hospital, Delray Kimberly Brown is the regional director of surgical serv-
Medical Center. Matt is a member of the American College of Healthcare Executives, and ices at Broward Health North. In this role she oversees
received his Bachelor of Science in Health Services Administration from the University of staffing, budgets and rounding for several departments,
Central Florida and his Master of Health Administration from the University of Florida. including same-day surgery, direct admissions, outpatient
lab, recovery room, operating rooms, sterile processing,
endoscopy unit and orthopedic clinic.
FLORIDA MEDICAL CENTER & While Brown enjoys how healthcare is different and
NORTH SHORE MEDICAL CENTER engaging every day, she said she most enjoys working in
healthcare because she likes interacting with people,
knowing that they are putting their trust in her and
Arianna Urquia Broward Health North during their times of need. “We will be there for them,” she said.
Like so many other healthcare leaders, Brown said that the constant changes in health-
Chief Financial Officer care is the most challenging part of the job. However, Brown said there is a benefit to
being in an ever-changing industry. “Constant changes are very important because it
Ariana Urquia was recently appointed multisite chief pushes us so that we don’t become stagnant,” she said.
financial officer of Florida Medical Center and North When thinking about advice she’d give young leaders entering healthcare, Brown said
Shore Medical Center. She is overseeing financial opera- to look beyond titles. “When taking on a leadership role, remember that regardless of
tions as well as accounting, business office and case man- anyone’s title, when it comes to caring for patients, it will always be a multidisciplinary
agement. Ariana has been with Tenet Healthcare for most team effort.”
of her professional career. She has held several roles at sis- Brown earned her Master of Science in nursing administration and finance from
ter hospitals, which include serving as controller at North Florida Atlantic University.
Shore Medical center, assistant controller at Florida
Medical Center, senior accountant at Coral Gables
Hospital and a financial analyst at Palmetto General
Hospital. She earned her Bachelors in Finance and Masters
in Business Administration from Florida International University in Miami.
South Florida Hospital News southfloridahospitalnews.com August 2019 15
