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A message from our President
14th Annual Healthcare Summit to Focus on Consumerism
Our 14th annual summit will be held on February approved reorganization plan.
12-13 at the Signature Grand in Davie. Dr. Friend is a frequent commentator in media such as CNBC, The New York
Sponsorships, exhibit space, and registration infor- Times, CNN, The Financial Times, The Wharton Business Radio Network, Sirius
mation are available on our website. XM, McKnight’s, Crain’s, Becker’s, Senior Care Investor, The Los Angeles Times,
The Summit will open with a keynote presenta- The Washington Post, and Modern Healthcare.
tion by Dr. David Friend, M.D., MBA, who will talk On day two, we will hear from Masahiro Ito, Advisors Hospitality Consulting,
about the generational impacts that are affecting about how the hospitality industry might give some insights to healthcare about
healthcare. From the growing numbers of retiring how to create an environment for patients, families, and friends that encourage
“baby-boomers” to the even larger groups of brand loyalty. After graduating from college in Japan, Masahiro joined The Ritz-
Millennials, Gen Xers, and Gen Zers, all have differ- Carlton Hotel Company, LLC where his journey to service excellence began.
ent needs and wants with respect to interacting with After many years, Masahiro joined New York-Presbyterian Hospital where he
their healthcare providers. assumed corporate and regional leadership responsibilities, applying his skills
Jaime Caldwell Dr. Friend has served as Chairman, CEO, COO, and values to put in place the health system’s focus on the comfort and wellbeing
Chief Clinical Officer, Chief Medical Officer, Board of their patients and families.
Member and Advisor for a variety of Fortune 500 Companies, Health Systems, Masahiro is a certified Six Sigma Black Belt and Manager of Quality/ Organ -
Academic Medical Centers, Biotechnology, and IT Companies. Dr. Friend cur- izational Excellence. He holds Master certificates in Hospitality Management and
rently serves as Co-Founder, Chief Transformation Officer and managing Healthcare Change Leadership from Cornell University and is currently pursuing
Director of the BDO Center for Health Care Excellence & Innovation. Dr. Friend a Master of Science degree in Management, with concentration on Human
has extensive experience in both acute and post-acute care healthcare markets Resource Management, at the University of Liverpool.
where, most recently, he was the CEO of Senior Care Centers which is a $1 bil-
lion operation with 10,000 employees in the State of Texas. Dr. Friend was Please go to https://sfhha.com/events-page/#!calendar
brought in to restructure the company and successfully guide them through to learn more and to register.
Chapter 11 reorganization. They have successfully reemerged with a court
NEW MEMBERS
CARAVAN HEALTH – The national leader of successful accountable care and HARDEN INSIGHT – The longest privately held insurance consultant/broker
population health programs for community health systems. in Florida. Founded in 1953, they specialize in healthcare and are the endorsed
broker for FHA.
2020 BOARD OF DIRECTORS SFHHA COMMITTEES
CHAIRMAN: Mark Doyle, Chief Executive Officer, Memorial Hospital Pembroke
VICE CHAIR: Jared Smith, Chief Executive Officer, Broward Health Coral Springs
SECRETARY: William “Bill” Duquette, Chief Executive Officer, Homestead Hospital
TREASURER: Charles Felix, Publisher, South Florida Hospital News & Healthcare Report
IMMEDIATE PAST CHAIR: David Wagner, Kindred South Florida Market CEO
AT-LARGE: Lincoln Mendez, Chief Executive Officer, Boca Raton Regional Hospital
Education Committee
AT-LARGE: Joel Wherley, Chief Operating Officer, VITAS
Doug Bartel, MBA Willian “Bill” Duquette Brian Keeley (Board Advisor) Loretta Sheffield
Senior Director of (Secretary) President & CEO Chief Executive Officer
Business Development, Media Chief Executive Officer Baptist Health South Florida Select Hospital - Miami
And External Relations Homestead Hospital Healthcare Finance and Management Committee
Florida Blue Baptist Health South Florida Ralph A. Marrinson, Mindy Shikiar
NHA, FACHA Chief Operating Officer
Wael Barsoum, M.D. Charles Felix (Treasurer) President Boca Raton Regional Hospital
Chief Executive Officer Publisher Marrinson Group Health Information Technology Committee
Cleveland Clinic Hospital South Florida Hospital News and Jared Smith (Vice Chair)
Healthcare Report Lincoln Mendez (At Large) Chief Executive Officer
Marc Bivins, M.D. Chief Executive Officer Broward Health Coral Springs
Chief Medical Officer Aurelio M. Fernandez III South Miami Hospital Marketing and Public Relations Committee
Holy Cross Hospital (Board Advisor) Steve Ullmann
President & CEO Charles Michelson Director
Kevin Conn Memorial Healthcare System Partner University of Miami
Regional Vice President of Saltz Michelson Architects Health Policy Management Membership Committee
Operations Grisel Fernandez-Bravo
Encompass Health Ana M. Viamonte Ros,
Chief Executive Officer Aristides (Ardy) Pallin M.D.
Maria Currier (General Memorial Hospital Miramar Chief Operating Officer Medical Director for Palliative Quality and Patient Safety Committee
Counsel) Catholic Health Services Care and Bioethics
Partner Michael Gittelman (Board Baptist Health South Florida
Holland & Knight, LLP Advisor) Michael Roffelson
Chief Executive Officer Chief Executive Officer David Wagner
Steve Demers Bascom Palmer Eye Institute Encompass Health – Sunrise (Immediate Past Chair) Safety and Security Committee
Chief Operating Officer Kindred South Florida Market CEO
University of Miami Health System Patricia Greenberg Alex Romillo
Chief Executive Officer President President & CEO Joel Wherley (At-Large)
University of Miami Hospital National Healthcare Associates Health Choice Network Chief Operating Officer
and Clinics VITAS
Gino Santorio (Board
Randy Gross
Mark Doyle (Chairman) Chief Executive Officer Advisor)
Chief Executive Officer Chief Executive Officer
Memorial Hospital Pembroke Broward Health Imperial Point Broward Health
South Florida Hospital News southfloridahospitalnews.com February 2020 7