Page 46 - March 2017

HEALTHCARE REAL ESTATE, CONSTRUCTION, DESIGN & FACILITY PLANNING

Cover Story: Florida Medical Center – 'Getting Better Every Day'

Continued from page 1
unit that offers 31 private rooms with complaints from the physicians that they
concierge-like service for medical and sur- were having trouble convincing their
gical patients. Abshier stated, "The floor patients to come to Florida Medical
really gives off the feeling of a 5-star hotel, Center to receive care. "It wasn't because
and we feel that the patient care being we weren't providing good quality care.
delivered matches the aesthetics as well." It was because the facility did not look
In addition, Abshier said all of the sig- like some of the competition, it needed
nage has been updated for both accuracy work. Unfortunately, perception is reality
and aesthetics. "When I first started here, a lot of times."
there were directional signs throughout He and his team set about to change
the facility that would point you to depart- that perception. They created a master
ments that either no longer existed or had plan that included repainting the entire
relocated. It was very frustrating for campus – the hospital plus three medical
someone who worked here, so you can office buildings. The hospital has all new accomplishments being done to your needed some love from that perspective,
imagine even more frustrating if you are exterior signage with LED lights, and the facility." and we were able to accomplish that.
a patient or a family that's trying to nav- landscaping is being upgraded across the The renovations are not finished, and We're providing higher-quality care each
igate during a tough time of your life. So facility, to give it a more up-to-date look the current exterior focus is on the land- and every day than we did the day before,
I went through and had the signage that would be more appealing to physi- scaping; as for the interior, Abshier said, and we're providing better service than
changed to (indicate) the location of the cians and patients. "You continue to paint, and continue to we ever have.
different departments, as well as to give a While the main obstacle to the exterior replace furniture that's been worn out, "We want to make sure that the com-
more classy, elegant look." work is the weather, the interior renova- among other things. It's never-ending, I munity is aware that we have great physi-
Additionally, Abshier said all carpeting tions, of course, must be performed don't know that we'll ever be done." cians and incredible staff, and that things
is being replaced. "Carpeting is tough to around the patients. Abshier explained Being able to accomplish so much in are changing. It's not the Florida Medical
clean, it shows wear over time, and that a lot of the work is done during the such a short time was quite a challenge, Center you might remember of old.
there's an infection-control issue. So day because the noise might be disrup- but Abshier said, "The biggest challenge We're getting better every day. It's a great
we're in the process of changing all of the tive at night. "But it brings an excitement is to tell our story, and what I mean by story that's happening here."
carpeting throughout the hospital for a to the facility," he added, "especially that is the perception of the hospital. It's
hardwood product, which is more from an employee perspective, when tough to hear from doctors that they For more information, call
durable and easier to clean." they see painters painting walls and they can't refer patients here because of what (954) 735-6000
As for the exterior, Abshier comment- see work being done. It brings a level of people perceive as poor quality because or visit www.floridamedctr.com.
ed that when he first started, he received excitement to the hospital when you see of the look of the building. Frankly, it

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>ĞĂƌŶŝŶŐ /ŶŶŽǀĂƟŽŶ ĂŶĚ ^ŝŵƵůĂƟŽŶ͘

dŚĞ ƐƵĐĐĞƐƐ ŽĨ K,>Ͳ ƌĞůůĂŶŽ͕ ƵŶĚĞƌ ƚŚŝƐ ƚĞĂŵ͕ ŝƐ ďƵŝůƚ ŽŶ ĚĞĞƉ ƌĞůĂƟŽŶƐŚŝƉƐ ĂŶĚ ůŽŶŐƐƚĂŶĚŝŶŐ ĞdžƉĞƌŝĞŶĐĞƐ͕ ƚŽŐĞƚŚĞƌ
ǁŝƚŚ ŚƵŶĚƌĞĚƐ ŽĨ ĐŽŵƉůĞƚĞĚ ƉƌŽũĞĐƚƐ͘ dŚŝƐ ŚĂƐ ůĞĚ ƚŽ Ă ƚƌĂĐŬ ƌĞĐŽƌĚ ŽĨ ƌĞƉĞĂƚ ďƵƐŝŶĞƐƐ ĂŶĚ ŶĞǁ ŽƉƉŽƌƚƵŶŝƟĞƐ͘

Miami Orlando

www.ohlarellano.com Phone: 305.994.9901 CGC1522283

46 March 2017 southfloridahospitalnews.com South Florida Hospital News