Page 261 - 101 Ways to Market Your Business

Sample customer survey for restaurants

Conducted by: ............................................... Date: ......................................................

1. Do you live Locally Within 50 kms Within 100 kms

2. How did you get to our restaurant? Bus Taxi Drove Walked

3. Is this your first visit to our restaurant? Yes No

4. How did you hear about our restaurant? ...............................................................
...................................................................................................................................

5. Please rate the following:

A. Our telephone service Very good Good Average Poor
Comments ..................................................................................................................

B. Quality of our products Very good Good Average Poor
Comments ..................................................................................................................

C. Our prices Very good Good Average Poor

Comments ..................................................................................................................

D. Our facilities Very good Good Average Poor

Comments ..................................................................................................................

6. Would you eat at our restaurant again? Yes No Maybe

Comments ..................................................................................................................

7. Do you have any suggestions for improving our restaurant?
Comments ..................................................................................................................

Age: Under 18 18–25 26–35 36–50 50+

Gender: Male Female (this section is optional)

Copyright © Andrew Griffiths 2000. These sheets may be photocopied for non-commercial use.
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