Page 45 - The Content Code: Six essential strategies to ignite your content, your marketing, and your business - PDFDrive.com
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6.	 Phone/tablet
  7.	 Chef
  8.	 Musical	instruments
  9.	 Industrials
10.	 Transportation	and	freight

   There	is	an	implicit	hierarchy	of	conversation	popularity	across	industries.	If
you	 are	 in	 sports,	 entertainment,	 or	 any	 of	 the	 other	 industries	 in	 the	 first	 list,
there	 is	 an	 implied,	 fervent	 fascination	 with	 your	 content.	 There	 is	 something
that	people	find	naturally	remarkable	about	you	that	gets	rewarded	with	content
transmission.	If	you’re	in	the	second	list	or	somewhere	in	between,	you	have	less
of	an	organic	opportunity	for	social	sharing	…	not	necessarily	because	of	the	job
you’re	 doing	 with	 your	 content,	 but	 because	 your	 products	 just	 aren’t	 naturally
conversational.

   There	 is	 another	 option.	 If	 you’re	 in	 an	 industry	 with	 relatively	 low	 organic
reach,	 can	 you	 become	 remarkable?	 It	 doesn’t	 come	 easily	 or	 cheaply,	 but	 it	 is
possible,	 as	 evidenced	 by	 the	 series	 of	 “Will	 It	 Blend?”	 videos	 produced	 by
BlendTec	 blenders.	 A	 blender	 isn’t	 the	 most	 remarkable	 product,	 but	 the	 brand
made	it	so	through	its	wacky	challenge	…	ripping	apart	the	most	unusual	things
(golf	balls,	iPhones)	in	its	powerful	blender.

   One	of	my	favorite	examples	 of	a	 company	overcoming	 a	low	place	on	the
remarkability	 continuum	 is	 the	 Chipotle	 restaurant	 chain,	 which	 sells	 burritos
and	 tacos—nearly	 commodity	 products	 in	 the	 food	 business.	 Chipotle	 began
producing	two-minute	animated	mini-movies	telling	a	story	of	their	restaurant	as
an	 oasis	 of	 natural	 goodness	 in	 an	 otherwise	 bleak	 and	 dystopian	 world	 of
processed	 food.	 The	 first	 episode,	 a	 clay	 animation	 video	 with	 a	 soundtrack	 of
Willie	 Nelson	 singing	 a	 Coldplay	 song,	 was	 extraordinarily	 popular	 with
Chipotle’s	youthful	audience	and	garnered	nearly	9	million	views	in	a	year.	The
next	 year,	 the	 company	 went	 a	 step	 further	 by	 creating	 a	 free	 smartphone	 game
to	go	with	a	new	video.	It	had	4	million	views	in	the	first	week.

   Reality	check:	All	this	was	created	to	sell	burritos.	It	wasn’t	easy	to	become	a
conversational	brand.	It	wasn’t	cheap	either.	But	it	worked,	and	Chipotle’s	stock
and	 market	 share	 soared.	 That’s	 the	 nice	 thing	 about	 remarkability:	 You	 can
apply	it	to	almost	anything.

   The	 key	 to	 finding	 your	 remarkability	 is	 to	 think	 about	 what	 makes	 you
surprising,	 interesting,	 or	 novel.	 In	 my	 book	 Social	 Media	 Explained,	 I	 suggest
that	marketing	strategy	needs	to	begin	by	finishing	this	sentence:	“Only	we	…”
That’s	a	tough	task,	but	it’s	the	essential	path	to	discover	your	remarkability.

   In	 the	 case	 of	 Chipotle,	 the	 “only	 we”	 was	 creating	 a	 story	 of	 health	 and
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