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The	Tao	of	Twitter	many	years	ago,	the	most	successful	marketing	organizations
don’t	 think	 of	 themselves	 as	 B2B	 or	 B2C—they’re	 P2P,	 striving	 every	 day	 to
use	these	miraculous	technologies	to	connect	people	to	people.

   Anybody	 can	 figure	 out	 ways	 to	 generate	 short-term	 web	 traffic.	 But	 that’s
simply	a	battle	for	attention	you	can	never	win.	Let	your	competitors	knock	each
other	out	over	that.	Place	your	focus	in	just	one	place	—	nurturing	a	truly	loyal
audience	 by	 running	 your	 business	 in	 a	 way	 that	 demonstrates	 mutual	 respect,
gratitude,	enduring	trust,	and	…	dare	I	say	it?	Love.	Love	is	not	a	word	usually
embraced	 by	 businesses,	 but	 how	 can	 you	 create	 unyielding	 loyalty	 without	 it?
Maybe	love	is	the	ultimate	killer	app.

   How	 would	 your	 business	 be	 transformed	 if	 your	 focus	 was	 demonstrating
respect,	gratitude,	and	love	instead	of	“traffic?”

   This	is	the	digital	crossroad,	a	genuine	point	of	business	differentiation	today.
You	 can	 pay	 people	 to	 create	 great	 content	 and	 then	 pay	 people	 to	 promote	 it.
Huge	companies	will	escalate	and	automate	their	content	arms	race	with	breath-
taking,	 epic	 videos.	 Eventually	 computers	 will	 be	 creating	 excellent	 content	 for
you	 with	 a	 push	 of	 a	 button.	 But	 traffic	 alone	 will	 never,	 ever	 create	 an	 Alpha
Audience.

  Building	the	Alpha	Audience	through	involvement

One	 of	 the	 most	 powerful	 ways	 to	 create	 an	 Alpha	 Audience	 of	 your	 own	 is	 to
involve	 them	 in	 the	 content	 creation	 process.	 Wouldn’t	 you	 love	 to	 be	 featured
on	 the	 Facebook	 page	 of	 a	 company	 you	 adore?	 Wouldn’t	 your	 passion	 for	 a
company	 be	 inflamed	 if	 you	 were	 recognized	 and	 celebrated	 by	 a	 beloved
brand’s	blog?

   With	 the	 free	 social	 media	 applications	 available	 to	 nearly	 everyone,	 the
barriers	 to	 creating	 and	 publishing	 content	 are	 near	 zero.	 Here	 are	 some	 great
examples	of	companies	building	an	Alpha	Audience	through	involvement:

      GoPro8:	This	company	sells	small	video	cameras	that	can	be	mounted	on
      your	body	or	vehicle	(well	…	anything	really)	to	capture	your	activities
      (like	a	camera	on	a	helmet	worn	when	skydiving).	The	tagline	“Capture	+
      Share	Your	World”	is	the	core	of	its	marketing	theme.	GoPro	has	become
      one	of	the	highest-performing	brands	on	YouTube,	a	calculation	based	on
      popularity,	time	on	site,	repeat	viewership,	and	shares.	When	you	look
      through	GoPro’s	YouTube	channel,	you	find	videos	of	everything	from
      people	jumping	off	of	roofs	to	a	fireman	saving	a	kitten.	GoPro’s	customer-
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