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audience,	 but	 there	 are	 also	 elements	 of	 art,	 perhaps	 even	 magic,	 involved.	 I
asked	 some	 of	 the	 most	 successful	 digital	 marketers	 on	 earth	 how	 they	 do	 it.
What	 are	 their	 secrets	 to	 building	 an	 actionable,	 loyal	 audience	 who	 is	 ready	 to
ignite	content?

   	

“Above	all,	be	interesting.”

–	 David	 Meerman	 Scott,	 bestselling	 author	 of	 10

books	including	The	New	Rules	of	Marketing	and	PR

Many	people	steeped	in	the	tradition	of	product	advertising	naturally	feel	drawn
to	prattle	on	and	on	about	their	products	and	services.	But	I	have	news	for	you.
Nobody	cares	about	your	products	and	services	(except	you).	Yes,	you	heard	that
right.	 What	 people	 do	 care	 about	 are	 themselves	 and	 how	 you	 can	 solve	 their
problems.	 People	 also	 like	 to	 be	 entertained	 and	 to	 share	 in	 something
remarkable.	 In	 order	 to	 have	 people	 talk	 about	 you	 and	 your	 ideas,	 you	 must
resist	 the	 urge	 to	 hype	 your	 products	 and	 services.	 Instead,	 create	 something
interesting	for	your	audience.

   	

“Build	the	smallest	possible	audience.”

–	 Seth	 Godin,	 marketing	 author,	 speaker,	 and
entrepreneur12

If	your	work	goes	viral,	if	it	gets	seen	by	tens	of	millions	of	people,	sure	you	can
profit	 from	 that.	 But	 most	 of	 the	 time,	 it	 won’t.	 Most	 of	 the	 time,	 you’ll	 aim	 to
delight	the	masses	and	you’ll	fail.

   I’m	glad	that	some	people	are	busy	trying	to	entertain	us	in	a	silly	way	now
and	 then.	 But	 it	 doesn’t	 have	 to	 be	 you	 doing	 the	 entertaining—the	 odds	 are
stacked	against	you.

   It’s	so	much	easier	to	aim	for	the	smallest	possible	audience,	not	the	largest,
to	 build	 long-term	 value	 among	 a	 trusted,	 delighted	 tribe,	 to	 create	 work	 that
matters	and	stands	the	test	of	time.

   	

“Establish	a	communion	of	equals.”

–	Marcus	Sheridan,	President	of	The	Sales	Lion

When	 it	 comes	 to	 fans	 and	 community,	 there	 is	 an	 essential	 key	 I	 think	 many
people	 and	 businesses	 miss,	 and	 here	 it	 is:	 As	 a	 content	 creator,	 it’s	 NOT	 your
goal	 to	 sound	 smart.	 Furthermore,	 it’s	 NOT	 your	 goal	 to	 put	 yourself	 into	 a
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