Page 2 - Commercial Group Member Guidebook
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Your ConnectiCare Health Plan Guidebook



                 THIS GUIDEBOOK IS DESIGNED TO HELP YOU MAXIMIZE YOUR PLAN BENEFITS,
                 UNDERSTAND YOUR COVERAGE AND SUPPORT YOUR GOOD HEALTH.

                           1-7  REQUIRED READING
                                •  Welcome to the ConnectiCare family!
                                •  Your network of health care providers
                                •  Top 10 health plan tips
                                •  Plan coverage and benefit summaries
                                •  Ways we manage your care

                           8-9  ELIGIBILITY REQUIREMENTS
                                •  Membership eligibility in Connecticut
                                •  Membership eligibility in Massachusetts

                         10-17  CONNECTICARE TOUCHPOINTS
                                •  Get healthy with Touchpoints
                                •  Treatment Cost Calculator
                                •  College Tuition Rewards
                                •  Women’s Preventive Care
                                •  ConnectiCare member website
                                •  Educate yourself
                                •  Care management programs

                         18-19   EYE-TO-EYE VISION CARE
                                •  Find a vision care provider
                                •  Covered vision care service

                         20-21  STRAIGHT TALK ABOUT YOUR COVERAGE

                            22  CONFIDENTIALLY SPEAKING

                            23  PHARMACY BENEFITS

                         24-25   RIGHTS AND RESPONSIBILITIES
                                •   Your rights and responsibilities
                                •   ConnectiCare’s rights and responsibilities

                            26  LET’S TALK

                            27  INDEPENDENT QUALITY INDICATORS

                            28  TERMS AND DEFINITIONS

                            29  HELPFUL RESOURCES

                            30  COLLEGE PREP

                            31  GREAT TO KNOW
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