Page 2 - Commercial Group Member Guidebook
P. 2
Your ConnectiCare Health Plan Guidebook
THIS GUIDEBOOK IS DESIGNED TO HELP YOU MAXIMIZE YOUR PLAN BENEFITS,
UNDERSTAND YOUR COVERAGE AND SUPPORT YOUR GOOD HEALTH.
1-7 REQUIRED READING
• Welcome to the ConnectiCare family!
• Your network of health care providers
• Top 10 health plan tips
• Plan coverage and benefit summaries
• Ways we manage your care
8-9 ELIGIBILITY REQUIREMENTS
• Membership eligibility in Connecticut
• Membership eligibility in Massachusetts
10-17 CONNECTICARE TOUCHPOINTS
• Get healthy with Touchpoints
• Treatment Cost Calculator
• College Tuition Rewards
• Women’s Preventive Care
• ConnectiCare member website
• Educate yourself
• Care management programs
18-19 EYE-TO-EYE VISION CARE
• Find a vision care provider
• Covered vision care service
20-21 STRAIGHT TALK ABOUT YOUR COVERAGE
22 CONFIDENTIALLY SPEAKING
23 PHARMACY BENEFITS
24-25 RIGHTS AND RESPONSIBILITIES
• Your rights and responsibilities
• ConnectiCare’s rights and responsibilities
26 LET’S TALK
27 INDEPENDENT QUALITY INDICATORS
28 TERMS AND DEFINITIONS
29 HELPFUL RESOURCES
30 COLLEGE PREP
31 GREAT TO KNOW