Page 14 - Desert Oracle May 2021

Stakeholder Update
May 2021

COVID-19 Plan (as of 04/29/2021):
• Effective April 5, 2021 NAVAHCS moved to Phase 3 for outpatients. This means our outpatient
clinics are seeing approximately 75% of patients face-to-face. NAVAHCS will continue serving
healthcare needs through video and telephone visits as well as maintaining 100% scheduling
overall.
• Visitors are now authorized in the inpatient areas. Everyone is still required to go through the
screening process and wear a mask and check-in at the nurses’ stations before visiting any
Veterans in 3B or the CLC.
• The COVID-19 vaccine is available to all Veterans. For Prescott vaccine clinic, schedule by
calling 928-717-7406 for an appointment. The Prescott clinic is open Tuesday and Wednesday
for Moderna vaccine and Friday for the single dose Johnson & Johnson vaccine. For Veterans
wishing to receive the vaccine at a NAVAHCS’ CBOC, call the CBOC for date and times for
both the Moderna and Johnson & Johnson vaccine. Veterans can also go
to MyHealtheVet and OPT-IN to be placed on the call list for scheduling.
• Walk-ins are welcome at all NAVAHCS vaccination sites based on vaccine availability. If the
vaccine is not available on that day, Veterans will be offered an appointment in the next
vaccine clinic for either the choice of the two dose Modera vaccine or the single dose Johnson
& Johnson vaccine.
• NAVAHCS continues to provide vaccine in line with the SAVE Lives Act at all vaccination sites
for non-enrolled Veterans, their spouses, and caregivers. Veterans, spouses, and caregivers
can now receive vaccinations at any of the NAVAHCS vaccination sites.
• As of April 29, 2021, NAVAHCS has given a total of 20,114 doses of the Moderna and a total
of 260 doses of the single dose Janssen COVID vaccine.
• We are continuing to vaccinate our Home-Based Primary Care (HBPC) Veterans as well as
our Homeless Veteran population.

NAVAHCS Average Wait Time:
Completed Appts - Established - Average Wait Time

Completed - Est - Average Wait Time by Appointment Date & Primary Stop Clinic Group - Northern Arizona HCS)
May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan- Feb- Mar- Apr-
Clinic Group FY20 FY20 FY20 FY20 FY20 FY21 FY21 FY21 FY21 FY21 FY21 FY21

Mental Health 3.0 3.4 4.0 4.9 4.6 4.5 4.4 5.8 6.4 6.4 6.5 3.9

Primary Care 3.0 4.3 4.6 5.9 5.3 6.7 5.3 4.4 3.6 2.6 3.0 4.1

Specialty Care and All Other 2.0 8.2 10.2 11.1 14.6 14.4 11.6 10.1 10.1 11.2 10.1 16.4