Page 36 - CUSTOMER IS ALWAYS RIGHT WHOLE DOCUMENT
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Other Rude Gestures….
Not establishing eye contacts
Limp handshakes
Ignoring customers
Continuing with a personal call while a customer waits
Blocking an entrance or doorway
Loud talking, singing or shouting
Stare at people
Point at people
Read a letter or text message that is not addressed to you
Enter an office without knocking
How To Behave At Work:
Attitude makes a lot of difference. Good attitude with required skills,
you are the winner.
The following tips will help:
1. Be humble and polite to your co-workers and others.
2. Do not criticize anyone. That is not your job.
3. Always be professional and do not take anything personal. e.g.
When a customer complains about your company……