Page 33 - CUSTOMER IS ALWAYS RIGHT WHOLE DOCUMENT

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TIME LOGS: This is a record of the list of activities one spends time on at
work. To successfully complete a time log:

 Keep a notebook in which you record what you do through your

working day.

 Note down everything including the little things such as trips to

the toilet, having snacks, talking to people etc. NOTE DOWN THE

WHOLE TRUTH AND NOTHING BUT THE TRUTH.

 At the end of the week, sum up what you’ve spent your time on.

Ask yourself some questions and be honest with yourself

 How much time do you spend on avoidable inefficiency e.g..

Waiting, looking for things etc?

 Did you need to perform all the tasks, why did you need to

perform them or not perform them?

 Were you able to accomplish all your tasks, if not why?

The log will provide you with pointers for immediate improvement.

Plan how you will use your time efficiently:

Efficiency means functioning effectively with the least waste of effort. In

Time Management this can be achieved by doing things the right way.

To be efficient, there are identified tools that can be applied. These

include:

 Identification and removal of time stealers

 Pruning