Page 50 - KRA Annual Report 2020
P. 50

KRA ANNUAL REPORT                                                         Company
                              2020                                                                   Improvement
                                                                                                        Activities


               In 2020, the company did some internal and external activities to maintain customer satisfaction through good
               quality performance. Those activities were done by collaborating with KMSI, UT, Customer, Kltd, and other
               company’s chains.

                     1. INTERNAL IMPROVEMENT ACTIVITY




                      1.1 PRODUCT QUALITY IMPROVEMENT






























                In FY2020, some trends of quality issues were happened, such as on Water Seal of Water Pump on Engine
                6D170 Series, Oil Seal of Differential and Torqflow Assy HD785-7, Floating Seal of Final Drive HD785-7










































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