Page 51 - KRA Annual Report 2020
P. 51

KRA ANNUAL REPORT                                                         Company
                        2020                                                                    Improvement
                                                                                                   Activities

         Floating issue on Final Drive HD785-7, has been improved since August 2021. All of floating failure were
         occurred on 2020 were produced before last improvement.

                                                       In FY2020, KRA have many coolant leakage problem from
                                                       Water  Pump  due  to  Water  Seal  failure,  especially  in
                                                       engine model 6D170 Series and dominated by unit model
                                                       D375A-6R and PC1250SP-8R. The problem was caused
                                                       by external dust entered to inner side of Water Pump and
                                                       causing  abnormality  on  Water  Seal  area.  The  others
                                                       analysis approach, the problem was caused by improper
                                                       water  pump  design  (shape  of  impeller  and  water  seal
                                                       installed length). In January  2020 and March 2020, KRA
                                                       have  implemented  PSN  related  improvement  on  Water
                  Additional coolant filter (PSN AT19210)   Pump  6D170  Series  (PSN  AT19188)  and  additional
                                                       coolant filter for Engine D375A-6R (PSN AT19210).

          In January 2021,  KRA continue the  activity to reducing Water Pump failure on Engine 6D170 Series by
          implemented additional coolant filter for Engine PC1250SP-8R (PSN AT19290) in order to keep coolant
          cleanliness which circulating inside the Engine. Currently, KRA still continue to monitor the improvement
          effectiveness


               1.2 TECHNICAL GUIDANCE FOR REPAIR ON SITE


                                                     Sometimes, the product failure requires the KRA’s team to
                                                     go  to  sites  to  make  repairs  activity  directly.  However,  the
                                                     global  covid-19  pandemic  was  affected  to  KRA’s  support
                                                     pattern  to  customer.  Due  to  restrictions,  KRA  cannot
                                                     provide  support  to  customers  directly.  However,  KRA
                                                     cannot give up on this situation. KRA are always committed
                                                     to  keep  provide  the  best  support  to  the  loyal  customers.
                                                     One  of  the  activity  is  carried  out  to  keep  customer
                                                     satisfaction & customer trust is providing technical guidance
                                                     for repair & troubleshooting on site if any component failure
             Guidance repair crack on Axle Housing HD785-7   on site

                                                     Some technical guidance that created are :
                                                     1.  Guidance minor repair Oil Cooler 12V140-3
                                                     2.  Guidance for troubleshooting High Cu problem
                                                     3.  Guidance for replace Rear Seal PC1250SP-8R
                                                     4.  Guidance  for  replace  Cylinder  Head,  Cylinder  Liner  &
                                                         Piston Grp
                                                     5.  Minor repair Steering Brake Power Module D375 Series
                                                     6.  Adjustment Differential HD785-7
                                                     7.  Repair crack on Axle Housing HD785-7
                                                     8.  Replace Floating Seal Final Drive D375 Series
                                                     9.  Guidance check bending A-Frame HD785-7


              Guidance minor repair oil cooler 12V140-3







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