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AGILE ENABLEMENT

Agile Enablement
Leader to be

announced soon!

In the next edition of the PMO Connec-
tion newsletter, we will share more
about our new Agile Enablement Leader
who will continue leading the PMO Ag-
ile Enablement team in supporting
Southern Company in achieving better
business outcomes via systematic appli-
cation of Agile concepts and delivery
practices. The Agile Enablement Team’s
top priorities are to promote awareness
of agile values and principles, to expand
and build upon current agile capabilities,
and to ensure agility mindset messaging
is consistent and repeatable.

Check back soon to find out more about
our new Agile Enablement Leader!

Online Customer Care
The Online Customer Care (OCC) teams
are currently finalizing the Pre Pay One
project for Georgia Power Company
(GPC). This new functionality will allow
GPC customers to keep their existing ac-
count number if they move over to the
new pre pay rate in 2021 and keep their
previous account history. OCC is also
working on phase one of Alabama Power
Company (APC) Demand Alerts project.
The APC Demand Alerts initiative will
automate how APC and the customers
enrolled in the program will be able to
manage text and email alerts through the
online systems.

Current as of December 7, 2020