Page 53 - DOA annual report 2020

Department of Airports’ Implementation of Organizational Governance,
F iscal year 2020

Commitments
Vision
1. Develop by providing all regions of Thailand with
Airports with international airports to serve the growth of air transport.
standards driving Thailand’s 2. Operate airports in accordance with international standards.
transport network.
3. Manage the organization effectively.

Values
i - Intelligence Moving towards excellence Organizational Culture
D - Development Capacity-building approach to develop airports, • Think together
human resources, systems and organization • Work together
O - Operation Operations in line with international standards • Lead the organization
together
A - Accountability Accountability at work

Good Governance Principles 7. Decentralization
1. Effectiveness 4. Accountability 8. Rule of law
2. Efficiency 5. Transparency 9. Equity
3. Responsiveness
6. Participation 10. Consensus Oriented

Implementation of Measures and Projects in 4 Aspects of Organizational Governance
1. State, society and environment aspect 2.2 Customer complaint management
1.1 Data processing on accidents and incidents 2.3 Implementation of operational guidelines on
relating to wildlife hazards in the airport vicinity monitoring and prevention of the spread of Coronavirus
1.2 Operational guidance on monitoring and Disease 2019 (COVID-19) when detecting potential

prevention of the spread of Coronavirus Disease 2019 infectious passengers with COVID-19 at the airports
(COVID-19) to resume service operations of the airports 3. Organization aspect
under supervision of the Department of Airports 3.1 Access to data and information is available to
1.3 Procurement of consulting service for monitoring public
and assessing implementation of measures prescribed 3.2 Integrity and Transparency Assessment (ITA) of
in the Environmental Impact Assessment (EIA) at the government organizations’ performance
Northern airports, namely Phitsanulok, Nan Nakhon, 3.3 Guidelines development project on utilization of
Phrae, Mae Hong Son, Lampang, Mae Sot, Pai and information technology system to continue operations
Phetchabun ; Thung Mahamek Sub-district, Sathon during crisis
District, Bangkok (one project) 4. Human resources aspect
1.4 Procurement of consulting service for monitoring 4.1 Volunteers Program “Department of Airports :
and assessing implementation of measures prescribed Smiles Creating & Sharing Happiness”
in the Environmental Impact Assessment (EIA) at the 4.2 Individual Insurance Coverage for Coronavirus
Northeastern airports, namely Udon Thani, Khon Kaen, Disease 2019 (COVID-19) Infection Project
Ubon Ratchathani, Nakhon Phanom, Loei, Roi Et, Buriram, 4.3 Formulation of human resources development
and Nakhon Ratchasima ; Thung Mahamek Sub-district, plan for each individual position in the Department of
Sathon District, Bangkok (one project) Airports
1.5 Project “Do Good With Heart, Reduce Environmental 4.4 Dissemination of organizational policy or human
Risks” resources knowledge management
2. Customers/stakeholders aspect 4.5 Project “Love Sharing & Growing Organic
2.1 Procurement for development project on Veggies”
Population Information Linkage Center of the Department 4.6 Project “Thong Ek Morya Tha Chalong”
of Airports (Phase 2)

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