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Surveys

eSurv® Online Patient

Obtaining patient feedback has never been easier than with eSurv®, Sullivanluallin Group's online
patient satisfaction survey platform.

Less expensive than traditional paper surveys, web-based compiled data is available as soon as
patient responses are received online. "Real-time" survey results provide practice executives
immediate information ensuring prompt action to reward outstanding performance, or handle service
recovery if needed.

Features of eSurv® include:

 Tablet-compatible Point of Service options

 A service recovery feature to quickly address patient concerns
 Options to direct patients to your website or patient portal
 Benchmarking by physician specialty

 Budget-friendly pricing

Electronic Point-of-Service Surveys

The electronic point-of-service survey is a great low-cost option that allows for real-time feedback
and the ability to offer service recovery if needed.

Benefits include:

 Cost-effective
 High response rates
 Real-time feedback

 Benchmarking by specialty
 Personal branding
 Service recovery
 Online reporting

Contact us today to see how we can streamline your patient survey process
and save your practice money!